Canon PIXMA MP500 User Manual

Also see for PIXMA MP500: Supplementary guide Specification sheet Start here Service manual User guide

Contents

Canon PIXMA MP500 User Manual Manual pdf 109 page image

Chapter 11 107TroubleshootingThe remaining level of the followingink cannot be correctly detected.U130An ink tank that was once empty is installed.Replace the ink tank.Printing under the situation may damage the Print Head.Canon shall not be liable for any machine malfunction or damage causedby refilled ink tanks.If you want to continue printing with the refilled ink tank installed, pressand hold the [Stop/Reset] for at least 5 seconds, and then release it. Usingrefilled ink tanks are memorized.* This operation will release the function for detecting the remaining inklevel.Incompatible device detected. Disconnect the camera cable, and reconnect it.Depending on the model or brand of your device, you may have to select aprint mode compliant with PictBridge before connecting the camera.You may also have to turn on the camera or select Play mode manuallyafter connecting the camera to the machine. Perform necessaryoperations according to the instruction manual supplied with yourcamera.If the error is still unresolved, there is a possibility that you are using adigital camera or digital video camcorder that is not supported by thismachine. Use a digital camera or digital video camcorder compatible withthis machine.Auto head align has failed. z A4/Letter-sized paper is not loaded on the Auto Sheet Feeder.Press the [OK] on the machine to clear the error, then load one sheet ofA4/Letter-sized paper in the Auto Sheet Feeder.Automatic head alignment cannot be performed using paper from theCassette. For automatic Print Head alignment, always load paper in theAuto Sheet Feeder.z Print Head nozzles are clogged. Press the [OK] to resolve the error.Print the nozzle check pattern to check the status of the Print Head.z The Paper Output Slot has been exposed to a strong light sourcepreventing current Print Head alignment. Press the [OK] to resolve theerror. Align the Print Head so the Paper Output Slot will not be exposeddirectly to a strong light source.After carrying out the above measures, if the problem continues afteraligning the Print Head again, press the [OK] to resolve the error, and thenperform manual Print Head alignment. For details on manual Print Headalignment, see “Adjusting the Print Head Manually” on page 108.****Error codeAn error requiring servicing might have occurred. Turn off the machine,and unplug the power cord of the machine from the power supply. After awhile, plug the power cord of the machine back in, turn on the machine,and then reconnect the camera to the machine. If the same error occurs,contact the Canon Customer Care Center.Scanner is not operating correctly. Contact the Canon Customer Care Center.Message Action