B. Feeding Faults1. Double Feeding2. WrinklesChecksTurn off the machine while copypaper is moving through thefeeding assembly. At this time, isthe copy paper wrinkled or is itmoving askew?Try fresh copy paper. Is theproblem corrected?Try Canon-recommended paper.Is the problem corrected?Is the paper guide soiled withtoner?Is the height of the paper guidecorrect?Is the lower roller pressure (nip)as specified?COPYRIGHT © 1997 CANON INC. CANON NP6350/NP6251 REV. 0 JULY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)CHAPTER 11 TROUBLESHOOTING11-126CauseSeparationrollerSpringChecksIs the separation roller deformedor worn?Step1YES/NOYESNOActionReplace the separationroller.Replace the spring usedto pull the separationroller.CausePick-upassemblyCopy paperPaper guideLower rollerUpper/lowerrollerStep123456YES/NOYESYESNOYESNONONOActionCheck the pick-upassembly. Check theregistration roller.The paper may be moist.Advise the user on thecorrect method of storage.Advise the user to useCanon-recommendedpaper.Clean the guide withsolvent.Adjust the height of thepaper guide.Adjust it.Try replacing the upperand lower rollers oneafter the other.Fixing assemblyDownload service manual and resetter printer at http://printer1.blogspot.com