Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not updated when you press the Update buttonIf you do not receive the registration e-mailPrinting starts on its own even if you do not do anythingIf you are unable to log in correctly even after entering the correct password in iOS or MacIf an app cannot be installedCheck the country or region where the printer was purchased.If the printer is taken outside the country or region where it was purchased, apps cannot be installed.If the registered app is not in the Apps listCheck the display language of Canon Inkjet Cloud Printing Center.If the display language is switched to a language that does not support an app, the app will not bedisplayed in the apps list but will continue to be registered.If you switch back to the target language of the app, it will be displayed in the apps list and you will beable to start, register, or unregister the app.If the information is not updated when you press the Update buttonBecause the Properties screen requires network connection with this product, the information may not bereflected immediately. Please wait awhile, and then try updating the information again.If the information is still not updated, then check that the product is connected to the Internet.If you do not receive the registration e-mailYou may have entered a different e-mail address during the user registration of Canon Inkjet CloudPrinting Center.On the printer's Home screen, select Setup -> Web service setup -> Web serviceconnection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the serviceregistration.After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from thebeginning.Printing starts on its own even if you do not do anythingA third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.On the printer's Home screen, select Setup -> Web service setup -> Web serviceconnection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the serviceregistration.After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from thebeginning.98
