Error Message Appears on a PictBridge (Wireless LAN) CompliantDeviceThe following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)compliant device and the countermeasures to clear them.Note• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliantdevices. The error messages and operations may vary depending on the device you are using. Forerrors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (errornumber) on the touch screen and take the appropriate action to clear the error.Support Code List• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also referto the instruction manual of the device. For other troubles on the device, contact the manufacturer.Error Message on the PictBridge (Wireless LAN) Compliant Device Action"Printer in use" If the machine is printing from the computeror warming up, wait until the job ends.When it is ready, the machine starts printingautomatically.If the machine is not printing from thecomputer or warming up, check the SupportCode on the touch screen and take theappropriate action to resolve the error.Support Code List"No paper" Load paper, and select Continue* in thedisplay on your PictBridge (Wireless LAN)compliant device.* To resume printing, you can also tap OK onthe touch screen instead of selectingContinue on the device."Paper Error" If the paper output tray is closed, open it. Themachine resumes printing.If the paper output tray is not closed, checkthe Support Code on the touch screen andtake the appropriate action to resolve theerror.Support Code List"Paper jam" Select Stop in the display on your PictBridge(Wireless LAN) compliant device to stopprinting.Remove the jammed paper, load new paper,tap OK on the touch screen, and try printingagain."Printer cover open" Close the operation panel on the machine.868
