Paper Does Not Feed Properly/"No Paper" Error OccursCheck1 Make sure that paper is loaded.Loading PaperCheck2 Make sure of the following when you load paper.• When loading two or more sheets of paper, flip through the paper before loading.• When loading two or more sheets of paper, align the edges of the sheets before loading.• When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper loadlimit.However, proper feeding of paper may not be possible at this maximum capacity depending on the type ofpaper or environmental conditions (either very high or low temperature and humidity). In such cases, reducethe sheets of paper you load at a time to less than half of the paper load limit.• Always load the paper in portrait orientation, regardless of the printing orientation.• When you load the paper, load the paper with the print side facing DOWN and slide the paper guides toalign with the both sides of the paper.Loading Paper• When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.Check3 Check to see if the paper you are printing on is not too thick or curled.Media Types You Cannot UseCheck4 Make sure of the following when you load Hagakis or envelopes.• If a Hagaki is curled, it may not feed properly even though the paper stack does not exceed the paper loadlimit.Load Hagakis with a zip code column toward the far end of the cassette.• When printing on envelopes, refer to Loading Paper, and prepare the envelopes before printing.Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed inlandscape orientation, they will not feed properly.Check5 Is the cassette set properly?Push the cassette so that the mark on the cassette aligns with the mark on the machine.Check6 Confirm that the media type and the paper size settings correspond with theloaded paper.Check7 If multiple sheets of plain paper is fed from the machine, select the setting forpreventing double-feed of plain paper.797
