TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine on Wireless LAN• Printing Does Not Start• Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear• An Error Occurs• Print Results Are Unsatisfactory• Message Appears• Cannot Install MP Drivers• Network Key Unknown• Paper JamsExamples of ProblemsMachine Does Not Move• Power Does Not Come On• Power Shuts Off By Itself• Machine Suddenly Cannot Be Used• Printing Does Not Start• Paper Jams• Scanning Problems (Windows)• Scanning Problems (Mac OS)• Cannot Print/Scan from Smartphone/TabletCannot Set Correctly• Cannot Find Machine on Check Printer Settings Screen• Message Appears on Computer During Setup• Cannot Find Machine on Wireless LAN• USB Connection Problems• Cannot Communicate with Machine via USB• Network Key Unknown• Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings• Administrator Password Set for Machine Unknown• Checking Network Information• Restoring to Factory Defaults• Cannot Install MP Drivers• Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)• Updating MP Drivers in Network Environment (Windows)Print/Scan Results Are Unsatisfactory• Printing Does Not Start• Printing Is Slow• Copying/Printing Stops• Print Results Are Unsatisfactory694
