122Trouble?TroubleshootingIf you have a problem with your camcorder, refer to this checklist. Consult your dealer or aCanon Service Center if the problem persists.Power SourceRecording/PlaybackProblem Solution• Camcorder will not turn on.• The camcorder switches offby itself.• The disc compartment coverwill not open.• LCD/viewfinder switches onand off.Battery pack is exhausted. Replace or charge the batterypack.21Attach the battery pack correctly.Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and40 °C (32 °F and 104 °F).–Battery packs become hot with use and may not charge. Thecharging will restart once the battery pack temperature isbelow 40 °C (104 °F).–The battery pack is damaged. Use a different battery pack. –Problem SolutionButtons will not work. Turn on the camcorder. –Load a disc. 31Abnormal characters appearon the screen. The camcorderdoes not operate properly.Disconnect the power source and reconnect it after a shorttime. If the problem still persists, disconnect the power sourceand press the RESET button with a pointed item. Pressing theRESET button resets all settings.–“ ” flashes on the screen. Load a disc. 31“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the batterypack.21The wireless controller will notwork.Set [WL.REMOTE] to [ON]. 83The battery of the wireless controller is exhausted. Replacethe battery.25Video noise appears onscreen.When using the camcorder in a room where a plasma TV islocated, keep a distance between the camcorder and theplasma TV.–Video noise appears on theTV screen.When using the camcorder in a room where a TV is located,keep a distance between the compact power adapter and thepower or antenna cables of the TV.–Even without a disc loaded,when closing the disccompartment cover a motorsound can be heard.The camcorder is checking if a disc is loaded or not. This is nota malfunction.–The disc cannot be ejected. Turn off the camcorder, disconnect the compact poweradapter and remove the battery pack. Restore the powersupply and try again.–The camcorder has exceeded its operational temperature.Disconnect the compact power adapter and remove thebattery pack and let the camcorder cool down before resuminguse.
