List of Error Messages2-1102TroubleshootingRemove the paper from the output tray.Cause Prints from the previous job remain in the output tray.Remedy Remove the prints remaining in the output tray. Printing automatically resumes.Remove the paper from the booklet tray.Cause Prints from the previous job remain in the Booklet tray of the Booklet Finisher.Remedy Remove the prints remaining in the Booklet tray. Printing automatically resumes.Scanning has stopped because the size of the original has been changed. Correct the side and order of the last two sheets of originals whichare output, return page 1 to the top, set the Different Size Originals mode, and then try again.Cause You tried to send different sized documents without setting the Different Size Originals mode.Remedy Correct the side and order of the last two sheets of originals which are output, return page 1 to the top, and then set the DifferentSize Originals mode.Replace toner cartridge. (Black)Cause 1 Printing will soon not be possible because the toner of the displayed color is running out.Cause 2 Printing is not possible because toner of the displayed color has run out.Remedy Replace the displayed color’s toner cartridge. (See “Replacing the Toner Cartridge,” on p. 1-63.)Replace toner cartridge. (Black copying is possible.)Cause Color copying is not possible because toner of the displayed color has run out.Remedy Replace the displayed color’s toner cartridge. (See “Replacing the Toner Cartridge,” on p. 1-63.)Replace toner cartridge. (Black printing is possible.)Cause Color printing from Mail Box and Fax/I-Fax Inbox is not possible because toner of the displayed color has run out.Remedy Replace the displayed color’s toner cartridge. (See “Replacing the Toner Cartridge,” on p. 1-63.)Insert toner cartridge. (Cyan)Cause The toner cartridge of the displayed color is not inserted properly.Remedy Make sure that the toner cartridge is inserted properly. (See “Replacing the Toner Cartridge,” on p. 1-63.)Place the original on the platen glass.Cause The specified mode requires that the original be placed on the platen glass, but there is no original on the platen glass.Remedy Place the original on the platen glass.Remove the original from the platen glass.Cause An original remains on the platen glass.Remedy Remove the original from the platen glass, and place the new original.Remove the original from the feeder.Cause The machine cannot scan your original using the feeder. An original is placed in the feeder and on the platen glass.Remedy Remove the original from the feeder.
