278TroubleshootingGetting Help From CanonCanon Computer Systems, Inc. offers a full range of customer technical support* optionsincluding:• 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues onmost current products (1-800-423-2366)• Speak to a technician free of service charge (currently Monday – Friday8:00 a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excludingholidays) for products still under warranty** (1-757-413-2848)• Speak to a technician (currently $24.99 per call) during holidays and days/hoursnot listed above regarding urgent product questions or for products no longerunder warranty (1-800-423-2366)• Or for a charge of $2.50 per minute, to a maximum of $25.00 per call(1-900-246-1200)• To find out about all Canon products and accessories, to download the latestdrivers, and to explore all your technical support options incuding e-mail support,visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)• 24-hour, toll-free Fax Retrieval System (1-800-526-4345)• Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)* Support program specifics subject to change without notice.** Refer to individual product information for warranty details.
