269TroubleshootingProblems and SolutionsDetermine if the printer driver has been installed properlyThere may be a problem with the printer driver. Uninstall it and install the printer driveragain.The problem may exist within the printer driver. Uninstall the printer driver and reinstall it.Printing With MacintoshDetermine if any special extension files or control panel options are in useThe printer driver could conflict with a non-Apple generated file extension or a control paneloption. Use the Extensions Manager to change the configuration to eliminate any conflicts. Cannot execute background printingMake sure that background printing has been turned onIf you cannot execute background printing, this feature may have been turned off.Turning on background printing1 Open the printer driver.2 Select the Page Layout tab.3 Click the Background Printing box; make sure a check mark appears.Windows
