ENCORE LITE Rev. 3 05/201879www.cafection.com 800-561-6162SERVICE & INSTALLATION MANUAL for Cafection's Encore LiteTroubleshooting10.2 Error Messages ListCommunication with the Main Board Has Been Lost.The link between the computer screen and the coffee brewer is broken. The main board of thebrewer might be out of power.- Check the overflow cup. It must be empty and the float needs to be pointing downwards.- Check the 5 A and 15 A circuit breakers located on the back of the unit.- Check the electrical connection between the main board connector J14 and the computerscreen COM1 port (see section 3.6).Broken Link Between Main Board and Thermostat.The link between the thermostat and the coffee brewer is broken. The thermostat is located on theback of the coffee brewer. Check the cable connection between the thermostat connector J1 andthe main board connector J12 (see section 3.6).Water Temp. Sensor Defective (open contact).The water tank temperature probe is defective or unplugged from the thermostat(see section 3.7).Water Temp. Sensor Defective (short circuit).The water tank temperature probe is defective due to a short circuit (see section 3.7).Brew Group Starting Position Switch Error.The brew group failed to detect its starting position. The following parts might be defective:- Brew group motor.- Cam switch or pin of the dog drive wheel.- Brew group starting position switch.Remove the brew group assembly from the coffee machine. Press the "Activate Brew Group"button on the error screen. The brew group motor will be activated and will stop running when thebrew group starting position switch hits the hole in the cam switch. It will then be possible to verifyif the parts are working properly.The status of the brew group starting position switch can be monitored using the green LEDDS13 on the main board of the machine. At starting position (open contact), the light is off (seesection 3.6).Water in the Overflow Tray.Verify if there is water in the overflow tray and make sure no water is touching the two (2) waterprobe wires.The status of the water probes can be monitored using the green LED DS18. When the overflowtray is empty, the light is off (see section 3.6).