35KeyboardThe keyboard does not work• Make sure that the keyboard cable isplugged in correctly. For moreinformation, see the poster that camewith your computer.• Remove all extension cables and switchboxes.• Clean the keyboard by using an aerosolcan of air with a narrow, straw-likeextension to remove dust and linttrapped under the keys.• Try a keyboard that you know works tomake sure that the keyboard port works.• Reinstall the keyboard device driver.A keyboard character keeps repeating or yousee a “keyboard stuck” or “key failure” errormessage• Make sure that nothing is resting on thekeyboard.• Make sure that a key is not stuck. Presseach key to loosen a key that might bestuck, then restart your computer.Liquid spilled in the keyboard• If you spilled liquid in the keyboard, turnoff your computer and unplug thekeyboard. Clean the keyboard and turn itupside down to drain it. Let the keyboarddry before using it again. If the keyboarddoes not work after it dries, you mayneed to replace it.MemoryYou see a “Memory error” message• Use a third-party diagnostic program tohelp determine if a memory module isfailing.HelpFor more information about troubleshooting memory errors,click Start, then click Help and Support. Type memory error in the Searchbox, then press ENTER.