Cisco Small Business Pro SPA 502G manuals
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- getting started
- Overview of the Phones
- Network Configurations
- Cisco SPA9000 Voice System
- Updating Firmware
- Determining the Firmware Version
- Determining the IP Address of the Phone
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Allowing Web Access to the IP Phone
- Saving the Configuration Profile
- Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
- Viewing Phone Information
- Viewing the Reboot History on the Phone Web User Interface
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- SIP Publish Signaling Improvements
- configuring lines
- Configuring a Line Key
- Configuring Call Appearance Per Line
- Expand Call Appearance Per Line
- Configuring Call Pickup and Busy Lamp Field
- Configuring Speed Dial
- Configuring Audio Indication for Call Pickup Event
- Configuring Phone Information and Display Settings
- Customizing the Startup Screen
- Changing the Display Background
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Linksys Key System Parameters
- Enabling Call Features
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling Paging (Intercom)
- Enabling Service Announcements
- Programmable Softkeys
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se ries)
- Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only)
- Pairing a Bluetooth Headset
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from the Cisco SPA525G2
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling and Configuring the Phone Web Server
- Configure the Web Server from the Phone Screen Interface
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
- Configuring Synchronization of DND and CEWD by Using the Configuration File
- Configuring Broadsoft ACD Support
- Configuring Music On Hold
- Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
- Configuring the User Name and Account on the Camera
- Viewing the Video
- SIP and Cisco IP Phones
- SIP Over TCP
- RFC3311 Support
- Configuring SIP
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring the IP Phone Communications Protocol
- Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
- NAT Mapping with Session Border Controller
- NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Setting Security Features
- Securing Voice Traffic with SRTP
- Secure Call Indication Tone
- Configuring Domain and Internet Settings
- Configuring Power Settings
- Configuring VLAN Settings
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
- Configuring the VPN on the Security Appliance
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Server Certificates
- Client Certificates
- Manually Provisioning a Phone from the Keypad
- Sample Configuration File
- Updating Profiles and Firmware
- Launch a Firmware Update by using a Browser Command
- Launch a Profile Update by using a Browser Command
- Configuring a Custom Certificate Authority
- Using TR-069
- Scripting for Cadences, Call Progress Tones, and Ring Tones
- Tone Script
- Example: SIT Tone
- Ring Script
- Call Progress Tones
- Example 2: Distinctive Ring (short, short, short, long)
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- About Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Provisioning Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G or Cisco SPA525G2 Only)
- Language (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (Cisco WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- BroadSoft Settings
- LDAP Corporate Directory Search
- XML Service
- General
- NAT Settings
- Network Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan Script
- User Tab
- Camera Settings (Cisco SPA525G or Cisco SPA525G2)
- Screen (Cisco SPA525G or Cisco SPA525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Attendant Console Status
- Cisco SPA525G or Cisco SPA525G2-Specific Tabs
- Personal Address Book
Small Business Pro SPA 502G
Table of contents
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA500S Attendant Console
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining the Current Firmware Version
- Determining Your IP Address
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Roadmap to Configuration Utility Features
- Viewing Phone Information
- Viewing the Reboot History on the Web GUI
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Configuring Call Appearance Per Line
- Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Speed Dial
- Configuring Audio Indication for Call Pickup Event
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA400 for Voice Mail)
- Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G/525G2)
- Enabling Call Features
- Enabling ACD Service
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling the Missed Call Shortcut
- Single
- Configuring Paging Groups
- Enabling Secure Call
- Customizing Phone Softkeys
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA525G/525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone
- Configuring Audio Settings
- Enabling Wireless (Cisco SPA525G/525G2 only)
- Enabling Bluetooth (Cisco SPA525G/525G2)
- Using a Bluetooth Headset (Cisco SPA525G/525G2)
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from the Cisco SPA525G2
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
- Configuring Synchronization of DND and CEWD Using the Configuration Util ity
- Configuring Broadsoft ACD Support Using the Configuration Utility
- Configuring Music On Hold
- Configuring Video Surveillance on the Cisco SPA525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA525G/525G2
- Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Supported Codecs
- Bandwidth Requirements
- Factors Affecting Voice Quality
- SIP Publish Signaling Improvements
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Setting a Static IP Address
- Configuring Power Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings for IP Phones
- Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP MED)
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G/525G2
- Configuring the VPN on the Security Appliance
- Configuring the VPN on the Cisco SPA525G/525G2
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
- Using HTTPS
- Client Certificates
- ring tones
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- Chapter 8: Configuring Dial Plans
- digit sequences
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Syntax for the Interdigit Short Timer
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA500S Attendant Console
- Setting Up the Cisco SPA500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA500S
- Configuring the BroadSoft Server for the Cisco SPA500S
- Configuring the Cisco SPA500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA500S LEDs to Phone Extensions
- Cisco SPA 9000 Syntax
- Configuring BroadSoft Busy Lamp Field Auto-Configuration
- Monitoring the Cisco SPA500S
- led script
- LED Script Examples
- Info Tab
- System Information
- Network Configuration (SPCP)
- VPN Status (SPA525G/525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- Power Settings (SPA50X/)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G/525G2 Only)
- VPN Settings (Cisco SPA525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G/525G2 Only)
- Phone Tab
- General
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- XML Service
- Share Line Appearance
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- Call Forward
- Camera Settings (Cisco SPA525G/525G2)
- Screen (Cisco SPA525G/525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Unit
- Cisco SPA525G/525G2-Specific Tabs
- Bluetooth
- Personal Address Book
- Call History
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA500S Attendant Console
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Other SIP IP PBX Call Control Systems
- Upgrading Firmware
- Determining Your IP Address
- Installing the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Speed Dial
- Cisco SPA525G/525G2 (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA 400 for Voice Mail)
- Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G/525G2)
- Configuring Linksys Key System Parameters
- Enabling Anonymous Call and Caller ID Blocking Services
- Enabling Call Back Service
- Enabling Call Transfer and Call Forwarding Services
- Enabling Do Not Disturb
- Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring a Phone to Automatically Accept
- Enabling Secure Call
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- Configuring On-Demand Ring Tones (Cisco SPA525G/525G2)
- User-Created MP3 Ring Tones (Cisco SPA525G/525G2)
- Assigning ring tone to extension
- Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
- Enabling Wireless (Cisco SPA525G/525G2 only)
- Using a Bluetooth Headset (Cisco SPA525G/525G2)
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
- Configuring BroadSoft Directory
- Synchronization: do not disturb/call forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility
- Configuring Video Surveillance on the Cisco SPA525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- RFC3311 Support
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA525G/525G2
- Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Setting a Static IP Address
- Configuring PPPoE Settings (Cisco SPA525G/525G2 only)
- Setting Optional Network Parameters
- Configuring VLAN Settings for IP Phones
- Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED)
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G/525G2
- Configuring the VPN on the Security Appliance
- Configuring the VPN on the Cisco SPA525G/525G2
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Using HTTPS
- Server Certificates
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA500S Attendant Console
- Cisco SPA500S Features
- Setting Up the Cisco SPA500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA500S
- Configuring the Asterisk Server for the Cisco SPA500S
- Configuring the Cisco SPA500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA500S LEDs to Phone Extensions
- Cisco SPA 9000 Syntax
- Configuring BroadSoft Busy Lamp Field Auto-Configuration
- Monitoring the Cisco SPA500S
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (SPA525G/525G2 Only)
- Phone Status
- Ext Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- PPPoE Settings (Cisco SPA525G/525G2 Only)
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Regional Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G/525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Call Forward
- Camera Settings (Cisco SPA525G/525G2)
- Screen (Cisco SPA525G/525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Unit
- Cisco SPA525G/525G2-Specific Tabs
- Bluetooth
- Personal Address Book
- Call History
- where to go from here
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Overview of the Phones
- Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Installing the Firmware
- Using the Web Administration User Interface
- Understanding Administrator and User Views
- Understanding Basic and Advanced Views
- Viewing Phone Information
- Configuring Lines
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Configuring Phone Information and Display Settings
- Configuring the Phone Name
- Customizing the Startup Screen
- Changing the Display Background (Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD)
- Enabling Call Park and Call Pickup
- Enabling Call Waiting
- Enabling Dial Assistance
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Configuring Phone Features
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA 525G)
- Configuring RSS Newsfeeds on the Cisco SPA 525G IP Phone
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G only)
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring BroadSoft Settings (Cisco SPA 500 Series)
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility with a BroadSoft Server
- Configuring Video Surveillance on the Cisco SPA 525G
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Session Initiation Protocol and Cisco IP Phones
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G
- Configuring SPCP on the Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Setting Security Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Supported Codecs
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G
- Configuring the VPN on the Security Appliance
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- Sample Configuration File
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- About Dial Plans
- Digit Sequences
- digit sequence examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- Product Information
- Ext Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- PPPoE Settings
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- Extension Mobility
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Speed Dial
- Audio Volume
- Attendant Console Tab (Cisco SPA 500 Series)
- Attendant Console Status
- Cisco SPA 525G-Specific Tabs
- Speed Dials
- product resources
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Understanding Your Phone Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Installing the Desk Stand or Wall Mount (Optional)
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Verifying Phone Startup
- Updating Your Phone Firmware
- Download the Firmware from Cisco
- Chapter 3: Using Basic Call Management Functions
- Managing the Audio Source and Volume
- Switching Between the Handset, Headset, or Speakerphone During a Call
- Answering or Placing a Call
- Redialing a Call
- Transferring Calls
- Performing an Unattended (Blind) Transfer
- Managing Missed Calls
- Forwarding Calls
- Forwarding Calls When Your Phone is Busy
- Canceling Call Forwarding All
- Call Forward Deactivation by using Star Codes
- Disabling Do Not Disturb
- Picking Up a Call
- Parking a Call
- Placing a Three-Way Conference Call
- Conferencing a Held Call with an Active Call
- Using Your Personal Directory
- Using the Corporate Directory
- Setting or Changing a Phone Password
- Accessing Voicemail
- Chapter 4: Using Advanced Phone Features
- Configuring Privacy and Security
- Using Secure Call
- Creating Speed Dials
- Creating Speed Dials on Unused Line Buttons
- Using the Paging Feature
- Configuring Auto Answer
- Customizing Your IP Phone Screen
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Using Ring Tones
- Using Star Codes
- Using the Interactive Voice Response Menu on the Cisco SPA501G
- Advanced Procedures for Technical Support Personnel
- Rebooting Your Phone
- Chapter 5: Using the Phone Web User Interface
- Logging in to the Phone Web User Interface
- Making the Web Configuration Utility Viewable and Writable
- Saving the Configuration Profile
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Viewing Attendant Console Status
- Product Resources
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Overview of the Cisco Small Business IP Phones
- Phone Features
- Phone Components of Cisco SPA301
- Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
- Cisco SPA500S Attendant Console
- Connecting Wired and Wireless Headsets (Optional)
- Using Softkeys to Handle Calls
- Using Your Line Buttons
- Status Indicators
- Entering and Editing Characters
- using the setup menu
- Chapter 2: Using Basic Phone Functions
- Choosing an Audio Device
- Adjusting Volume and Muting
- Placing, Answering, and Managing Calls
- Placing a Call
- Answering, Diverting, and Ending Calls
- Managing Multiple Calls
- Using a Hot Phone
- Using a Paired Phone
- Using the Intercom and Paging Features
- Transferring Calls
- Viewing and Returning Missed Calls
- Forwarding All Calls
- Setting Do Not Disturb
- Enabling or Disabling Call Waiting
- Picking Up a Call for Another Extension
- Parking a Call
- Creating a Three-Way Conference Call
- Using the Phone Directories
- Using Your Contact List (Personal Address Book)
- Using the Corporate Directories
- Setting or Changing a Phone Password
- Using the Voicemail System
- Accessing Voicemail
- Voicemail Options
- Chapter 3: Using Advanced Phone Features
- Configuring Privacy Features
- Enabling and Using Dial Assistance
- Creating and Using Personal Speed Dials
- Adjusting Your Display Screen
- Configuring the Phone Screen Saver
- Customizing the Ring Tones for Your Extensions
- Using Star Codes on Cisco IP Phones
- Using the Interactive Voice Response Menu on Cisco SPA301 and Cisco SPA501G
- Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone
- Enabling Bluetooth
- Initiating Pairing from the Cisco SPA 525G2
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
- Making a Mobile Phone Call Using Your Cisco SPA 525G2
- Receiving Mobile Phone Calls Using the Cisco SPA 525G2
- Charging Your Mobile Phone Using Your Cisco SPA 525G2
- Changing the System Time Settings
- Basic Calling Functions on Analog Phones
- Using Star Codes for Special Features on Analog Phones
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Phone Features
- Phone Components of Cisco SPA301
- Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
- Cisco SPA500S Attendant Console
- Connecting Wired and Wireless Headsets (Optional)
- Using Softkeys to Handle Calls
- Using Your Line Buttons
- Status Indicators
- Entering and Editing Characters
- Chapter 2: Using Basic Phone Functions
- Choosing an Audio Device
- Adjusting Volume and Muting
- Placing, Answering, and Managing Calls
- Answering, Diverting, and Ending Calls
- Managing Multiple Calls
- Using the Intercom and Paging Features
- Transferring Calls
- Viewing and Returning Missed Calls
- Forwarding All Calls
- Setting Do Not Disturb
- Enabling or Disabling Call Waiting
- Picking Up a Call for Another Extension
- Parking a Call
- Creating a Three-Way Conference Call
- Using the Phone Directories
- Using Your Contact List (Personal Address Book)
- Using the Corporate Directories
- Setting or Changing a Phone Password
- Accessing Voice Mail
- Chapter 3: Using Advanced Phone Features
- Configuring Privacy Features
- Enabling and Using Dial Assistance
- Creating and Using Personal Speed Dials
- Adjusting Your Display Screen
- Configuring the Phone Screen Saver
- Customizing the Ring Tones for Your Extensions
- Using Star Codes
- Using the Interactive Voice Response Menu on Cisco SPA501G
- voice network
- Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone
- Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
- Receiving Mobile Phone Calls Using the Cisco SPA 525G2
- Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone
- Charging Your Mobile Phone Using Your Cisco SPA 525G2
- where to go from here
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Understanding Your Phone Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Installing the Desk Stand or Wall Mount (Optional)
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Verifying Phone Startup
- Updating Your Phone Firmware
- Download the Firmware from Cisco
- Update the Firmware on the Phone
- Chapter 3: Using Basic Call Management Functions
- Managing the Audio Source and Volume
- Switching Between the Handset, Headset, or Speakerphone During a Call
- Answering or Placing a Call
- Redialing a Call
- Ending a Call
- Performing an Unattended (Blind) Transfer
- Managing Missed Calls
- Forwarding Calls
- Forwarding Calls When Your Phone is Busy
- Canceling Call Forwarding All
- Call Forward Deactivation by using Star Codes
- Disabling Do Not Disturb
- Picking Up a Call
- Parking a Call
- Placing a Three-Way Conference Call
- Conferencing a Held Call with an Active Call
- Using Your Personal Directory
- Using the Corporate Directory
- Setting or Changing a Phone Password
- Accessing Voicemail
- Chapter 4: Using Advanced Phone Features
- Configuring Privacy and Security
- Using Secure Call
- Enabling and Using Dial Assistance
- Creating Speed Dials on Unused Line Buttons
- Using Speed Dials
- Configuring Auto Answer
- Customizing Your IP Phone Screen
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Using Ring Tones
- Using Star Codes
- Using the Interactive Voice Response Menu on the Cisco SPA501G
- Advanced Procedures for Technical Support Personnel
- Rebooting Your Phone
- Chapter 5: Using the Phone Web User Interface
- TSaving the Configuration Profile
- Setting Voice System Parameters
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Viewing Attendant Console Status
- Product Resources
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Cisco Attendant Console
- Network Configurations
- Cisco UC320W
- Updating Firmware
- Upgrading Cisco SPA525G and Cisco SPA525G2 IP Phones
- Determining the IP Address of the Phone
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Allowing Web Access to the IP Phone
- Saving the Configuration Profile
- Understanding Administrator and User Views
- Accessing Administrative Options
- Viewing the Reboot History on the Phone Web User Interface
- Using IVR on IP Phones Without Screens
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Voice Quality Report via SIP Publish
- Chapter 2: Configuring Lines
- Configuring Shared–Line Appearance
- Configuring Call Appearance Per Line
- Expand Call Appearance Per Line
- Configuring Unused Line Keys to Access Services
- BroadSoft Advanced Call Park and Recall Support
- Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
- Configuring Speed Dial
- Configuring DTMF Wait and Pause Parameters
- Configuring Audio Indication for Call Pickup Event
- Configuring Basic or Advanced Call Park Function to a Line Key
- Chapter 3: Customizing Standard Features
- Configuring the Phone Name
- Changing the Display Background (Wallpaper)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2)
- Enabling Call Features
- secure call indication tone
- enabling anonymous call and caller id blocking services
- enabling call park and call pickup services
- Logging Missed Calls
- Enabling Paging (Intercom)
- Enabling Service Announcements
- Configuring the Message Waiting Indicator
- Programmable Softkeys
- Configuring Toggling for PSKs
- Configuring PSKs to Call XML Scripts
- Configuring Ring Tones
- User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
- configuring audio settings
- pairing a bluetooth headset
- enabling sms messaging
- Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring Personal Address Book
- Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Ap plicable to BroadSoft)
- Configuring Synchronization of DND and CFWD
- Configuring BroadSoft ACD Support
- XML Directory Service
- XML Applications
- Configuring Music On Hold
- Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- Dual Registration
- RFC3311 Support
- Configuring SIP
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring the IP Phone Communications Protocol
- Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
- NAT Mapping with Session Border Controller
- NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- Configuring DHCP, Static IP, or PPPoE Connection Type
- Challenging SIP Initial INVITE and MWI Messages
- Securing Voice Traffic with SRTP
- Setting Optional Network Servers
- Configuring VLAN Settings
- Configuring LLDP-MED
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Using HTTPS
- Client Certificates
- Manually Provisioning a Phone from the Keypad
- Sample Configuration File
- Updating Profiles and Firmware
- Launch a Firmware Update by using a Browser Command
- Rebooting a Phone by using a Browser Command
- General Purpose Parameters
- Using TR-069
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 2: Distinctive Ring (short, short, short, long)
- Example: SIT Tone
- Ring Script
- Call Progress Tones
- Distinctive Call Waiting Tone
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring LED Patterns
- LED Script
- Info Tab
- Reboot History
- Network Configuration (SPCP)
- VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Tab
- Power Settings
- Static IP Settings
- PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Inventory Settings
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Provisioning Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G or Cisco SPA525G2 Only)
- Language (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (Cisco WIP310)
- Multiple Paging Group Parameters
- BroadSoft Settings
- LDAP Corporate Directory Search
- XML Service
- Call Audio Recording (Cisco SPA525G and SPA525G2)
- General
- Share Line Appearance
- NAT Settings
- Network Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan Script
- User Tab
- Camera Settings (Cisco SPA525G or Cisco SPA525G2)
- Screen (Cisco SPA525G or Cisco SPA525G2)
- Attendant Console Tab (Cisco SPA500 and Cisco SPA500DS)
- Attendant Key LED Patterns
- Attendant Console Status
- TR-069 Tab
- Cisco SPA525G or Cisco SPA525G2-Specific Tabs
- Personal Address Book
- where to go from here
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Caring for Your Phone
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Changing the Cisco SPA500DS Attendant Console Display
- Chapter 2: Installing Your Phone
- Phone Connections
- Connecting the Handset
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Installing the Desk Stand or Wall Mount (Optional)
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Verifying Phone Startup
- Chapter 3: Using Basic Phone Functions
- Using the Speaker or a Headset
- Using the Headset with Your IP Phone
- Adjusting the Ringer Volume
- Using Hold and Resume
- Transferring Calls
- Redialing a Number
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Using the Local Directory
- Using the Call History Lists
- Chapter 4: Using Advanced Phone Features
- Creating Speed Dials
- Deleting Speed Dials
- Monitoring/Accessing Another Phone from Your Phone
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Updating Your Ring Tone
- Advanced Procedures for Technical Support
- Chapter 5: Using the Phone Web User Interface
- Logging in to the Phone Web User Interface
- Making the Web Configuration Utility Viewable and Writable
- Saving the Configuration Profile
- Setting Voice Regional Parameters
- Tone Script
- Distinctive Ring Patterns
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Using Your Personal Directory
- where to go from here
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA 500S Attendant Console
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Installing the Firmware
- Using the Web Administration User Interface
- Understanding Administrator and User Views
- Understanding Basic and Advanced Views
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- SPA 525G (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring the Phone Name
- Customizing the Startup Screen
- Changing the Display Background (Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD)
- Enabling Call Park and Call Pickup
- Enabling Call Waiting
- Enabling Dial Assistance
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Configuring Phone Features
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA 525G)
- Assigning a Ring Tone to an Extension
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G only)
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 500 Series
- Configuring BroadSoft Settings (Cisco SPA 500 Series)
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility with a BroadSoft Server
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G
- Configuring SPCP on the Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA 500S Attendant Console
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- Product Information
- Ext Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- PPPoE Settings
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- Extension Mobility
- XML Service
- Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Web Information Service Settings (Cisco SPA 525G)
- Screen (Cisco SPA 525G)
- Attendant Console Tab (Cisco SPA 500 Series)
- Unit
- Cisco SPA 525G-Specific Tabs
- Bluetooth (Cisco SPA 525G)
- Firmware Upgrade
- where to go from here
Small Business Pro SPA 502G
Table of contents
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide
- Table Of Contents
- Cisco SPA 500S Attendant Console
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Other SIP IP PBX Call Control Systems
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Roadmap to Configuration Utility Features
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- Cisco SPA 525G/525G2 (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 300 Series or Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA 400 for Voice Mail)
- Changing the Display Background (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G/525G2)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD) Service
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Customizing Phone Softkeys
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- Configuring On-Demand Ring Tones (Cisco SPA 525G/525G2)
- User-Created MP3 Ring Tones (Cisco SPA 525G/525G2)
- Assigning a Ring Tone to an Extension
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G/525G2 only)
- Using a Bluetooth Headset (Cisco SPA 525G/525G2)
- Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility
- Configuring Video Surveillance on the Cisco SPA 525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- RFC3311 Support
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G/525G2
- Configuring SPCP on the Cisco SPA 300 Series and Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings (Cisco SPA 525G/525G2 only)
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G/525G2
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA 500S Attendant Console
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (SPA 525G/525G2 Only)
- Phone Status
- Ext Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- PPPoE Settings (Cisco SPA 525G/525G2 Only)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Regional Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G/525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Supplementary Services
- Ring Tone (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- Directory Search
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Speed Dial
- Audio Volume
- Attendant Console Tab (Cisco SPA 500 Series)
- Unit
- Attendant Console Status
- Cisco SPA 525G/525G2-Specific Tabs
- Personal Address Book
- Call History
- where to go from here
Small Business Pro SPA 502G
Table of contents
Small Business Pro SPA 502G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- About This Document
- Overview of the Cisco Small Business Pro IP Phones
- Caring for Your Phone
- Softkey Buttons
- Using Keypad Shortcuts
- Before You Begin
- Phone Connections
- Installing the Stand (Optional)
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Using Phone Hardware and Accessories
- Adjusting Call Volume and Muting
- Using Hold and Resume
- Ending a Call
- Redialing a Number
- Viewing and Returning Missed Calls
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Placing a Three-Way Conference Call
- Using the Call History Lists
- Accessing Voicemail
- Creating Speed Dials
- Adding and Using Speed Dials
- Customizing Your LCD Screen
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Using the Interactive Voice Response Menu on the SPA501G
- Advanced Procedures for Technical Support Personnel
- Logging In to the Web Interface
- Configuring Speed Dials and Fast Dials
- Changing Your Password and PIN
- product resources
- Related Documentation
Small Business Pro SPA 502G
Table of contents
- FCC and IC Statement
- IMPORTANT NOTE
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- overview of the cisco small business ip phones
- Caring for Your Phone
- Understanding Your Phone's Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Chapter 2: Installing Your Phone
- Phone Connections
- Connecting the Handset
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Chapter 3: Using Basic Phone Functions
- Using Phone Hardware and Accessories
- Adjusting Call Volume and Muting
- Using Hold and Resume
- Ending a Call
- Redialing a Number
- Viewing and Returning Missed Calls
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Placing a Three-Way Conference Call
- Using the Call History Lists
- Accessing Voicemail
- Cisco Small Business Pro IP Phone SPA 50X User Guide (SPCP)
- Creating Speed Dials
- Adding and Using Speed Dials
- Monitoring/Accessing Another Phone from Your Phone
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Using the Interactive Voice Response Menu on the Cisco SPA 501G
- Advanced Procedures for Technical Support Personnel
- Chapter 5: Using the Web Interface
- Configuring speed/fast dials
- Changing Your Password and PIN
- Chapter 6: Using the Cisco SPA 500S Attendant Console
- Connecting the Cisco SPA 500S Attendant Console to the IP Phone
- Connecting a Single Cisco SPA 500S
- Connecting a Second Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Monitoring the Cisco SPA 500S
- product resources