61CUSTOMER CARE DEPARTMENT (UK)For general enquiries concerning your Zanussiappliance or for further information on Zanussiproducts, please contact our Customer Care Departmentby letter or telephone at the address below or visit ourwebsite at www.zanussi.co.ukCustomer Care DepartmentZanussi55-77 High StreetSloughBerkshireSL1 1DZ08705 727727 (*)* calls to this number may be recorded for trainingpurposes.GUARANTEECONDITIONS (UK)ZANUSSI GUARANTEE CONDITIONSWe, Zanussi, undertake that if, within 24 months of thedate of the purchase, this Zanussi appliance or any partthereof is proved to be defective by any reason only offaulty workmanship or materials, we will, at our option,repair or replace the same FREE OF ANY CHARGEfor labour, materials or carriage on condition that:* The appliance has been correctly installed and usedonly on the gas and electricity supply stated on therating plate.* The appliance has been used for normal domesticpurpose only, and in accordance with themanufacturer's instructions.* The appliance has not been serviced, maintained,repaired, taken apart or tampered with by any personnot authorised by us.* All service work under this guarantee must beundertaken by a Zanussi Service Centre.* Any appliance or defective part replaced shallbecome the Company's property.* This guarantee is in addition to yourstatutory and other legal rights.Home visits are made between 8.30am and5.30pm Monday to Friday. Visits may beavailable outside these hours, in which case apremium will be charged.EXCLUSIONSThis guarantee does not cover:* Damage or calls resulting fromtransportation, improper use or neglect, thereplacement of any light bulbs or removableparts of glass or plastic.* Costs incurred for calls to put right anappliance which is improperly installed orcalls to appliance outside the United Kingdom.* Appliances found to be in use within acommercial or similar environment, plus thosewhich are the subject to rental agreements.* Products of Zanussi manufacture which arenot marketed by Zanussi.EUROPEAN GUARANTEEIf you should move to another country withinEurope then your guarantee moves with you toyour new home subject to the followingqualifications:* The guarantee starts from the date you firstpurchased your product.* The guarantee is for the same period and tothe same extent for labour and parts as exist inthe new country of use for this brand or rangeof products.* This guarantee relates to you and cannot betransferred to another user.* Your new home is within the EuropeanCommunity (EC) or European Free TradeArea.* The product is installed and used inaccordance with our instructions and is onlyused domestically, i.e. a normal household* The product is installed taking into accountregulations in your new country.Before you move, please contact your nearestCustomer Care centre, listed below, to givethem details of your new home. They will then