Troubleshooting216 Xerox ® WorkCentre® 6655/6655i Color Multifunction PrinterUser GuideProbable Causes SolutionsThe printer is busy. • A previous print job could be the problem. On your computer,you can use the printer properties to delete all print jobs in theprint queue.• Load the paper in the tray.• At the control panel, touch Job Status. If the print job does notappear check the Ethernet connection between the printer andthe computer.• At the control panel, touch Job Status. If the print job does notappear, check the USB connection between the printer and thecomputer. Turn off the printer, then turn it on again.The printer cable is disconnected. • At the control panel, touch Job Status. If the print job does notappear check the Ethernet connection between the printer andthe computer.• At the control panel, touch Job Status. If the print job does notappear, check the USB connection between the printer and thecomputer. Turn off the printer, then turn it on again.Printing Takes Too LongProbable Causes SolutionsThe printer is set to a slower printing mode.For example, the printer could be set to printon Heavyweight paper.It takes more time to print on certain types of special paper. Ensurethat the paper type is set properly in the driver and at the printercontrol panel. For details, see Print Speed on page 261.The printer is in Power Saver mode. It takes time for printing to start when the printer is coming out ofPower Saver mode.The way the printer was installed on thenetwork could be an issue.Determine if a print spooler or a computer sharing the printer isbuffering all print jobs and then spooling them to the printer.Spooling can slow print speeds. To test the speed of the printer,print some information pages such as the Office Demo Page. If thepage prints at the rated speed of the printer, you could have anetwork or printer installation issue. For additional help, contact thesystem administrator.The job is complex. Wait. No action needed.The print-quality mode in the driver is set toEnhanced.Change the print-quality mode in the print driver to Standard.
