Chapter 5: Troubleshooting v 5-1Troubleshooting Chapter5Before You Begin Troubleshooting ...................................... 5-2Error Messages .................................................................. 5-4Paper Jams ........................................................................ 5-5What Causes a Paper Jam? ............................................. 5-5Paper Jam Messages ....................................................... 5-5Paper Jam While Feeding through Duplex Module ........... 5-7Paper Jam While Exiting to Standard Output Bin ............. 5-8Paper Jam While Feeding to Offset Catch Tray .............. 5-10Paper Jam While Feeding from Tray 1 ........................... 5-12Paper Jam While Feeding from 2,000 Sheet Feeder ........ 5-15Paper Jam While Feeding from 500 Sheet Feeder ........... 5-18Paper Jam While Printing .............................................. 5-23Paper Jam Because of Mismatch between Expected and ActualSize Fed ....................................................................... 5-26Solving Printing Problems ................................................ 5-27Solving Print Quality Problems ......................................... 5-31Additional Sources of Troubleshooting Assistance ............. 5-39
