T r o u b l e s h o o t i n gC h a p t e r 6 : T r o u b l e s h o o t i n g v 6-37Print QualityProblemsTable 6.5 lists common print quality problems, the possiblecause, and recommended actions.Table 6.5 Print quality problemsProblem Possible Cause(s) Corrective Action(s)Light/faint printsOverall image is lighterthan normal.Toner Saver mode. Turn off Toner Saver.Shake EP cartridge several times.Toner level low/empty. Remove EP cartridge, shake it several times,then reinstall.Damp paper stock. Replace paper stock.Blank PrintsEntire printed page isblank with no visibleprint.If just installed, the EP Cartridgeinsert (tape) may still be in place.Remove the tape insert.Multiple sheets are being fed fromthe paper tray at the same time.Remove paper from paper tray and fan it.Ensure that paper is correctly loaded in traywith edges under metal corners.No printable data received fromcomputer.Print a Test Print. If the Test Print is normal,check the following:• Interface cable between computer andprinter• Printer set up and application softwareIf the Test Print is blank, contact your dealeror Xerox/Rank Xerox.Defective EP cartridge or low ontoner.Replace EP cartridge.Table 6.5 Page 1 of 8hapter6.frm Page 37 Friday, July 11, 1997 8:20 PM
