CC-11 TroubleshootingFiery XJ Downloader problemsIf his happens: Try this:You can’t print an EPS fileusing the Fiery XJDownloader• Try printing using the “Showpage” option in the Download PostScript File dialog box.The Showpage (after EPS file) option adds a “showpage” PostScript language commandat the end of the print job. Certain applications omit this necessary PostScript languagecommand when they generate EPS files. You’ll need to select the Append Showpageoption when printing EPS files generated by these applications.If you continue having difficulties printing an EPS file with the Fiery SI Downloader,try printing the file from the application in which it was created.• Try printing the EPS file on the media in the manual feed tray.• Make sure that the job does not contain a PostScript error.In Setup, turn on the Print up to PostScript error option to search for PostScript errorsin the file.In the Fiery XJ Spooler, check to see if the job has an error icon next to it. Double-clickthe icon to see the PostScript error message.You have problemsdownloading a font withFiery XJ Downloader• Make sure that the Direct connection is enabled on the Control Panel.You can print the Configuration page from the Control Panel to see which connectionsare enabledExtra blank page prints after aFiery XJ Downloader job• Turn off the “Showpage” option.This option adds a special PostScript command that will cause an extra blank page toprint if it is not needed.