22®B-VENT FREESTANDING FIREPLACE105500TROUBLESHOOTINGNote: All troubleshooting items are listed inorder of operation.WARNING: Turn off heaterand let cool before servicing. Onlya qualified service person shouldservice and repair heater.CAUTION: Never use a wire,needle, or similar object to cleanpilot. This can damage pilot unit.POSSIBLE CAUSE1. Ignitor electrode not connected to igni-tor cable2. Ignitor cable pinched or wet3. Piezo ignitor nut is loose4. Broken ignitor cable5. Bad piezo ignitor6. Ignitor electrode broken7. Ignitor electrode positioned wrong1. Gas supply turned off or manual shutoffvalve closed2. Control knob not in PILOT position3. Control knob not pressed in while inPILOT position4. Air in gas lines when installed5. Depleted gas supply (propane/LP mod-els only)6. Pilot is clogged7. Gas regulator setting is not correct1. Control knob not fully pressed in2. Control knob not pressed in long enough3. Manual shutoff valve not fully open4. Control valve damagedREMEDY1. Reconnect ignitor cable2. Free ignitor cable if pinched by anymetal or tubing. Keep ignitor cable dry3. Tighten nut holding piezo ignitor. Nutis located behind the mounting bracket.4. Replace ignitor cable5. Replace piezo ignitor6. Replace pilot assembly7. Replace pilot assembly1. Turn on gas supply or open manualshutoff valve2. Turn control knob to PILOT position3. Press in control knob while in PILOTposition4. Continue holding down control knob.Repeat igniting operation until air isremoved5. Contact local propane/LP gas company6. Clean pilot (see Cleaning and Mainte-nance, page 21) or replace pilot assembly7. Replace gas control1. Press in control knob fully2. After pilot lights, keep control knobpressed in 30 seconds3. Fully open manual shut-off valve4. Replace control valveOBSERVED PROBLEMWhen ignitor button is pressed, there is nospark at pilotWhen ignitor button is pressed, there isspark at pilot but no ignitionPilot lights but flame goes out when controlknob is releasedNote: For additional help, visit DESAInternational’s Technical Service website at www.desatech.com.www.desatech.com