U-Line Echelon CO2075FF Service And Parts Manual

Also see for Echelon BI 2015: Supplementary guide Supplementary guide User manual User guide Specifications

Contents

U-Line Echelon CO2075FF Service And Parts Manual Manual pdf 8 page image

7WARRANTY CLAIMS PROCEDUREWhen submitting claims for warranty payment, please follow these guidelines.You can use any form you would normally use to bill your customer (your own computer generated form,Narda, USA, etc.).The model and serial number MUST be on the claims. Claims will not be paid without a model and serialnumber.If you work on more than one unit per service call please submit a separate claim for each unit.We track all defects through warranty claims, so please be specific on what the repair was. If it is a systemleak, please specify where the leak was.Please be sure the claim is legible. If the claim form cannot be read, it will be returned, unpaid.U-Line will not cover part or labor claims for the replacement of a complete ice maker assembly. All icemaker parts are available as replacement parts and are stocked in our inventory. Remember: we do notpay customer education calls. Door and water level adjustments are 90 day warranties only.If you are changing out a unit please supply the model and serial number of both units (the unit beingreplaced and the new unit) and the R.A. number.Occasionally the customer does not return their warranty cards. In this case we use the date the unit wasshipped to our distributor for a beginning warranty date. This may cause the claim to be rejected for aproof of purchase. If you want to check on a purchase date, you may contact the U-Line CorporationCustomer Assurance Department at 1-800-779-2547. This will allow you to get a proof of purchase, ifneeded, before you submit the claim.At U-Line, parts and labor claims are paid separately. Included in labor are freon and recovery charges, allother parts are handled by the parts department. We require that some parts be returned to us, so we mayreturn them to our vendor. It will be noted on your packing list if we require you to return the part. If apart is to be returned please include a copy of the packing list and a copy of your claim. If the part waspurchased at one of our part distributors, you must handle the part warranty with that company. For laborpayment please send a readable copy of your claim to U-Line Corporation, P.O. Box 245040, MilwaukeeWI, 53224-9540, for warranty payment.GENERAL INFORMATIONDesign ■ Features ■ Performance