U-Line Echelon CO2075FF Service And Parts Manual

Also see for Echelon BI 2015: Supplementary guide Supplementary guide User manual User guide Specifications

Contents

U-Line Echelon CO2075FF Service And Parts Manual Manual pdf 14 page image

SCREENING CALLS13Design ■ Features ■ PerformanceGUIDE FOR SCREENING CALLSU-line’s warranty does not cover customer education calls. It has been reported that as high as 50% of allservice calls performed are customer education calls.The following guide has been developed to help screen calls on the most common customer educationissues. It can be used by persons scheduling service calls. Questions to ask before scheduling a servicecall:The unit is not cold enough!• Are you familiar with the factory specifications for this unit? (Many factors can cause these figures tovary: ambient temperature, application, amount of use, etc.)Model Numbers Approximate Temperatures2075WC, 2015WC 60° top rack /55° middle/ 45° bottom2075R, 2015R 38°2075RF 38° fresh food, 0° freezerCO2075FF, U-CO29FF 38° fresh food• Is the door sealing properly? If the door is not sealed properly, it allows heat into the unit. U-Line’s war-ranty is 90 days for door adjustments.• Is the condenser clean? U-Line’s warranty does not cover cleaning the condenser.• Is the unit behind closed doors? The unit must have free air flow to the front grille.• Did you try turning the temperature control colder? Turning the control knob clockwise is colder. Besure to allow 24 hours between temperature control adjustments.• For Wine Captain Units Only - Is the light on constantly to display the wine? If the light is onconstantly, this could cause the unit to run warmer.The unit is frosting up!• Are you familiar with the defrost technology of the unit?Defrost Technology Model NumbersManual Defrost BI•2015Cycle Defrost 2075R, 2015R, 2075WC, 2015WCFrost Free CO2075FF, 2075RF, U-CO29FF• Is the door sealing properly? U-Line's warranty is 90 days for door adjustments.• Has the door been left open?• Is the unit in an application of heavy usage? Heavy usage or high ambient temperatures will cause aunit to frost up.The light on my Wine Captain never shuts off!• Did you turn the ON/OFF switch near the base of the unit? The ON/OFF switch is for the lightoperation only. When the switch is in the OFF position, the light will turn on only when the door isopen. When the switch is in the ON position, the light will be on constantly to display the wine. Toshut the unit OFF, turn the temperature control all the way counterclockwise.CUSTOMERCOMPLAINTCUSTOMERCOMPLAINTCUSTOMERCOMPLAINT