Unified CommunicationsCall ManagerIPedge General Description 04/13 29Call ManagerCall Manager (CM) is a powerful unified communications tool, a PC soft phone designed toenhance productivity for mobile and office users.The Call Manager application runs on a PC with Microsoft® Windows XP, Windows Vista, theTerminal server on Windows Server 2003 ~ Windows Server 2008 R2, or Windows 7 operatingsystems.There are two levels of IPedge Call Manager:• Call Manager Standard version is free to all users of the IPedge system. The license (I-CM-STD1) for Call Manager Standard is included in the user license bundle at no additional charge.• Call Manager Advanced version provides enhanced functionality, including full UnifiedCommunications (UC). Purchase Call Manager Advanced license (I-CM-1) when full UCcapabilities are required.ACD customers and/or Network Call Manager customers must purchase the full featured CallManager Advanced as the Call Manager Standard is not supported under this environment.Call Manager clients connect to the Net Server running on the IPedge system with the appropriatelicense (I-CM-1/I-CM-V1) on IPedge. When Call Manager is used with ACD or Unifier, it mustconnect to the external server with ACD or Unifier with the appropriate license (LICMAS-NETSEAT) for the server.Call Manager StandardCall Manager Standard provides the following major functions:• Call control support (dial,answer, transfer, with drag anddrop operation)• 9 configurable buttons for any ofthe following features:• DSS/BLF (status display)• Feature access code• Run Program• Speed Dial• System/PBX Command• Web URL• LCD View• Dialing from Microsoft Outlook Contacts
