Toshiba IP EDGE Description

Also see for IP EDGE: User guide Quick reference guide

Contents

Unified CommunicationsIPedge Messaging28 IPedge General Description 04/13IPedge MessagingMessaging is an integrated voice processing application within the IPedge system that providesstandard voice mail and Automated Attendant features as well as Unified Messaging capabilities,Follow Me, Message Notifications, Soft Key navigation of mailbox menus, and Call Recording.Since Messaging is incorporated into the IPedge system, it delivers streamlined useradministration and system management. With it, users can easily and conveniently manage theirvoice messages with intuitive on screen prompts. Users can program different types of greetings,call routing, and message notifications.Some key features include:Follow-MeA mailbox can be set up to forward a call to an external phone number before the call is transferredto voicemail. When using supervised follow-me, the mailbox owner can perform functions such asrecord the call, conference in another subscriber, or send the caller back to the mailbox owner’svoicemail box. This feature is a part of the UC features that allow users to flexibly control the callbased on a user’s requirement as follows:• Caller ID based call handling• Calendar based call handling• Sequential ring and simultaneous ring• Present the actual calling party’s number on the cell phone or other destinations• Routing to last answer device• Follow-Me Connect Verification – The mailbox owner can positively accept the follow-mecalls by pressing a key to prevent calls from ending up in cell phone voicemail or othertelephone answering devices.• Follow-Me Record to Mailbox – Allows the mailbox owner to record a conversation that hasbeen answered at the follow-me number. The conversation is saved and sent to the mailboxowner’s voicemail box as a new message.• Follow-Me Transfer Back – After the mailbox owner receives the call to the external device hecan redirect the caller to another internal extension.Follow Me feature provides better phone operation integration through IPedge Net Server andprovides the following capabilities.• Follow Me feature control button on the phone – User can assign the button for the Follow Mefeature and activate and deactivate the feature from the button on the IP Telephone to easilychange the operation when users are in the office or on the road.• Hand-off – When the user takes the call from the cell phone and return to the office, the call canbe easily handed off to the desk phone by pressing the same button.• Status Indication – The button has the LED to show the status of the Follow Me feature.Unified MessagingUnified messaging allows a mailbox owner to access voice messages directly through an emailinbox. Emails may also be listened to from the voicemail box. Unified Messaging provides userswith the following features; Fax-to-Email, Print Emails to Fax, Redirect Fax Messages, Integrationwith Email Clients, Messaging as an IMAP Server, and Messaging as a POP Server. Details onthese features can be found in the Features chapter.Other Messaging FeaturesRefer to “Messaging” on page 88.