Toshiba DST-3000 Owner's Manual

Also see for DST-3000: Owner's manual

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Toshiba DST-3000 High Definition Digital ReceiverAppendix A-2Q Why don’t I have an on-screen offer to purchase Pay Per View programs?A There are four possibilities: 1) Your DST-3000 receiver is not connected to a phone line;2) Your DST-3000 is connected to a phone line but DIRECTV does not realize that it is;3) DIRECTV has disabled your ability to make on-screen purchases. Call DIRECTV at 1-800-DIRECTV (1-800-347-3288) for assistance; or 4) The Pay Per View program is notavailable for purchase.Q Can I receive my local TV programs through my DST-3000 receiver?A There are three ways to receive local programming:1) If you are in an area where local programming is available via satellite, contactDIRECTV to arrange for the necessary subscription package.2) Install a traditional antenna (roof mounted, attic mounted, or rabbit ears).If you should select item 1 above, your local programming will appear in the program guidejust as any other channel. For options 2 or 3, connect the cable for the local signal to the INFROM ANTENNA input on the back of your DST-3000 receiver.Q If I have questions about my satellite system or need to have it serviced, whom should Icall?A For issues regarding your equipment, contact your dealer first. They are the most familiarwith your installation and needs. If you would like, visit our web site at www.toshiba.com/tacp, or call the Toshiba Customer Solutions Center at 1-888-867-4377.If you need assistance with your subscription, such as adding channels, contact DIRECTVat 1-800-DIRECTV (1-800-347-3288).Q I thought I had set an event to record on my VCR but, when I played the tape back, nothingwas there. What could be wrong?A There are several possible reasons for this. First, check that the VCR was programmedcorrectly and left turned on and the input matches the output from your DST-3000 receiver(no SD output with HD on). Confirm that you were authorized to tape the chosen program.Q I picked up my telephone and it was making a hissing and squealing sound. Why?A Your DST-3000 receiver was reporting any pay per view activity that may have occurred.This happens very infrequently and lasts for only a minute or so.Q What if my question isn’t listed here?A Visit our website at www.toshiba.com/tacp for more Frequently Asked Questions, or callthe Toshiba Customer Solutions Center at 1-888-867-4377.