125TroubleshootingSound problemsScrolling text problemWhen slow motion video is present the units will treat any scrollingtext as film and may cause a slight jitter of the scrolling text.Turning off the Film Stabilization feature will correct this issue, see“Film Stabilization (L5200U Series)” on page 119. (L5200U Seriesonly)Sound problemsCheck the antenna/cable connections, see “Connecting a VCR,antenna, cable TV, or camcorder” on page 25.The station may be having broadcast difficulties. Try anotherchannel.The sound may be muted. Press the VOL (+) button.If you hear no sound, try setting the MTS feature to Stereo mode,see “Selecting stereo/SAP broadcasts” on page 85.If you are not receiving a second audio program from a known SAPsource, make sure the MTS feature is set to SAP mode, see“Selecting stereo/SAP broadcasts” on page 85.If you hear audio that seems incorrect for the program you arewatching (such as music or a foreign language), the SAP mode maybe on. Set the MTS feature to Stereo mode, see “Selectingstereo/SAP broadcasts” on page 85.If you connect a computer using either the PC IN terminal or anHDMI ® terminal, make sure that the audio setting is properly set,see “Setting the HDMI® audio mode” on page 56.Remote control problemsRemove all obstructions between the remote control and the TV.Replace the remote control’s batteries, see “Installing batteries” onpage 41.Your TV’s remote control may not operate certain features on yourexternal devices. Refer to the User's Guide for your other device todetermine its available features. If your TV remote control does notoperate a specific feature on another device, use the remote controlthat came with the device, see “Learning about the remote control”on page 43.If the TV still does not act as expected, perform the Reset FactoryDefaults procedure, see “Resetting Factory Defaults” on page 59.