Siemens EZ9**KZ series Instruction Manual

Also see for EZ9**KZ series: INFORMATION FOR USE

en Trouble shooting483Trouble shootingTr oubl e s hoot i ngFaults often have simple explanations. Please read theinformation and tips provided below before calling theafter-sales service.Information, warnings and fault codesIn the event of a problem, information, warnings or faultcodes will automatically appear on the display. Followthe instructions on the touchscreen display to rectify theproblem.Notes■ A fault code will also be displayed with somewarnings. If necessary, provide the after-salesservice with the fault code.■ If a fault occurs, the appliance will not switch tostandby mode.TipsProblem SolutionThe hob will not switch on. Use other electrical appliances to check whether a short circuit has occurred inthe power supply.Make sure that you have connected the appliance as shown in the circuit diagram.If you are unable to rectify the fault, contact our technical after-sales service.The touchscreen display is not responding or has frozen. The control panel is damp or there is something on it. Dry the control panel orremove the object.The cooking zone's power level cannot be increased. The hob's total power output has been limited. Change the total power under Max-imum power consumption in the basic settings.If a very large item of cookware is being used, this may have an effect on the maxi-mum power level for that half of the hob. Set the cookware down again.An audible signal will sound if there is something on the touch-screen display.Remove the object and reconfigure the hob settings.Do not place hot cookware on the control panel.The hob is responding in an unusual manner or cannot be oper-ated properly.Switch the appliance off using the main fuse or the circuit breaker in the fuse box.Wait a few seconds before reconnecting the appliance.The electronics have overheated and have switched off theaffected cooking zone.Wait until the electronics have cooled down sufficiently. When the fault indicatorgoes out, you can continue cooking.The electronics have overheated and all the cooking zones havebeen switched off.There is hot cookware near the control panel. The cooking zonehas been switched off to protect the electronics.Remove the cookware that is causing the problem. Wait a few seconds. When thefault indicator goes out, you can continue cooking.The cooking zone has overheated and has been switched off toprotect the work surface.Wait until the electronics have cooled down sufficiently. Then switch the cookingzone on again.The transfer settings function cannot be activated. You have removed the active item of cookware from its position and set a pot orpan of a different size down instead. Test with the same item of cookware.The hob has been operating continuously for an extended period. The automatic safety cut-out function has been activated. See the section entitled~ "Automatic safety cut-out"The activeLight light strips at the sides are not lighting up. Contact our technical after-sales service.The cooking sensor has overheated and the cooking zone hasbeen switched off. E8202Wait until the temperature sensor has cooled down sufficiently. Then reactivatethe function.The cooking sensor has overheated and the adjacent cookingzones have been switched off. E8203If you are not using the cooking sensor, remove it from the cookware and keep itaway from other cooking zones or heat sources. Switch the cooking zones onagain.The battery in the cooking sensor is almost flat. E8204 Replace the 3 V CR2032 battery. See the section entitled ~ "Changing thebattery"The connection to the cooking sensor has been broken. E8205 Switch the function off and then on again.The cooking sensor is broken/faulty. E8206 Contact our technical after-sales service.