Troubleshooting119AppendixesConnecting/Dubbing with other devices (Recorder, PC, Printer, etc.)Symptom Explanation/SolutionYou cannot dub correctly using the HDMIcable. You cannot dub images using the HDMI cable.•You cannot dub correctly using the Audio/Video cable.The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable isconnected to the proper jack, i.e. to the input jack of the device used for dubbing imagesfrom your camcorder. ¬page 85•Your PictBridge printer cannot print photosfrom your camcorder.Your printer may not print images edited on a computer or recorded using other devices.This is not an error.•Connecting to a computerSymptom Explanation/SolutionYour computer does not recognize yourcamcorder.Disconnect the USB cable from the computer and camcorder, restart the computer, andthen connect the USB cable again correctly.•Cannot play back a video file properly on aPC.You need a video codec to play back the file recorded on your camcorder. Install thesoftware provided with your camcorder. ¬page 89Make sure you insert the connector in the correct orientation, and connect the USB cable tothe micro USB jack on your camcorder firmly.Disconnect the cable from the computer and camcorder, restart the computer, and thenconnect the cable again properly.To play back an HD video file, you need a computer with better specifications.Use a computer with the recommended specifications. ¬page 88••••Intelli-studio does not function properly. Exit the Intelli-studio application, and restart the Windows computer.•Intelli-studio does not start. Set PC Software to On in the Settings menu or install Intelli-studio on the computer.¬pages 89, 103•