Troubleshooting114AppendixesSymptoms and solutionsIf these instructions do not solve your problem, contact your nearest Samsung authorized service center.PowerSymptom Explanation/SolutionThe camcorder does not turn on.The battery may not be installed in your camcorder. Insert the battery into the camcorder.The inserted battery may be discharged.Charge the battery or replace it with a charged one.If you use the AC power adaptor, make sure it is properly connected to a wall outlet.•••The power turns off automatically.Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the camcorderis automatically turned off (Auto Power Off). To disable this option, change the setting ofAuto Power Off to Off. ¬page 105The battery is almost exhausted. Charge the battery or replace it with a charged one.••The power cannot be turned off. Remove the battery or unplug the AC power adaptor, and connect the power supply to thecamcorder again before turning it on.•The battery discharges quickly.The temperature is too low.The battery is not fully charged. Charge the battery again.The battery has reached the end of its lifespan and cannot be recharged. Use anotherbattery.•••DisplaySymptom Explanation/SolutionThe TV screen or LCD display has distortedimages or has stripes at the top/bottom or onthe left/right.This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa.For more details, see the display specification. ¬page 84•Unknown image appears on the LCD screen. The camcorder is in Demo mode. If you do not want to see Demo images, change thesetting Demo to Off. ¬page 106•
