44_ TroubleshootingPROBLEM POSSIBLE CAUSE WHAT TO DODishwasher leaks • Overfill dispenser or rinseaid spills.• Be careful not to overfill the rinse aiddispenser.Spilled rinse aid could cause overusingand lead to overflowing.Wipe away any spills with a damp cloth.• Dishwasher isn’t level. • Make sure the dishwasher is level.Buttons are notworking on power onstate• Door is open. • When door is opened, buttons are notworking except POWER button. Closethe door and press the button.• Control lock function isselected.• When selected Control lock function,buttons are not responded. Tounlock this function, hold down theControl lock button for three (3)seconds.Also, Control lock function is releasedwhen power cord is reconnected.The result of washing performance may be caused by a power supply issue. Try another programbefore contacting for service.INFORMATION CODESWhen a fault occurs, the appliance will display information codes to warn you.Codes Meanings Possible Causes4C Water supply check Faucets is not opened, or water intake isrestricted,or water pressure is too lowLC Leakage Some element of dishwasher leaks.HC Not reaching required temperature Malfunction of heating elementPC Divider valve failed Divider valve failedAC Failure of communication between mainPCB with sub PCBOpen circuit or break wiring for thecommunicationbC2 Button pressed long time Button pressed 30 secondsWARNING: If overflow occurs, turn off the main water supply before calling a service. If there is waterin the base pan because of an over fill or small leak, the water should be removed before restarting thedishwasher.TroubleshootingDW5500MM_DD81-02615E-00_EN.indd 44DW5500MM_DD81-02615E-00_EN.indd 44 2018-11-29 10:51:442018-11-29 10:51:44