9. Unzip the zip archive to your computer. You should have a single folder withthe same name as the zip file.10. Copy the folder to a USB flash drive.11. Make sure no disc is inserted in the product, and then insert the USB flashdrive into the USB port of the product.12. In the product’s menu, go to Settings > Support > Software Update.13. Select Update Now.14. The product searches for the software on the USB drive. When it finds thesoftware,the Update Request pop-up appears.15. Select OK. The product upgrades the software, turns off, and then turns onautomatically." There should be no disc in the product when you upgrade the software using the USBjack." When the system upgrade is done, check the software details in the ProductInformation section of the Contact Samsung screen." Do not turn off the product during the Software Update. It may cause the product tomalfunction." Software Updates using the USB jack must be performed with a USB flash memorystick only.Contact Samsung Try NowProvides contact information for assistance with your product.Reset Try NowResets all settings to their default settings except for the network and App servicesettings. The default PIN is 0000." Password : Enter the desired 4-digit password using the number buttons. 1) Belgium,France, Italy, Norway : You can not set the password to "0000". Please choose othernumbers. 2) Others : Default password is set to 0000.