PROBLEM SOLUTIONIf you experience other prob-lems.Go to the contents and find the section of the user manualthat contains the explanations regarding the current prob-lem, and follow the procedure once again.If the problem still cannot be solved, please contact yournearest Samsung authorised service centre.The picture is noisy or distort-edMake sure that the disc is not dirty or scratched.Clean the disc.No HDMI output.Check the connection between the TV and the HDMI jack ofthe product.Check if your TV supports 576p, 720p, 1080i, 1080p HDMIinput resolution.Abnormal HDMI output screen.If random noise appears on the screen, it means that TVdoes not support HDCP (High-bandwidth Digital ContentProtection).Play Multimedia files on network devicesI can see folders shared onnetwork devices, but I cannotsee the files.Multimedia list shows only files corresponding to the Vid-eos, Photos, and Music categories. Files that do not corre-spond to these categories may not be displayed.Video is played intermittently.Check if the network is stable.Check if the network cable is properly connected and if thenetwork is not overloaded.The wireless connection between the DLNA compatibledevice and the product is unstable. Check the connection.Network connection betweenproduct and PC is unstable.The IP address under the same subnetwork should beunique. If they are not, IP interference can cause this phe-nomenon.Check if you have a firewall enabled. If so, disable the fire-wall function.