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Samsung 5 series User Manual
Also see for 5 Series: Quick setup guideQuick setup guideQuick setup guideQuick start guideUser manual
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Contents
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English - Problem SolutionNo Picture, No VideoTV won’t turn on. Make sure the AC power cord is plugged in securely to the wall outlet and the TV.Make sure the wall outlet is working.Try pressing the POWER button on the TV to make sure the remote is workingproperly. If the TV turns on, it may be caused by Remote Control. To fix the Remoteproblem, refer to ‘Remote control does not work’ below.●●●TV turns off automatically. Check if the Sleep Timer is set to On in the Setup menu.If connected the TV to your PC, check your PC power settings.Make sure the AC power cord is plugged in securely to the wall outlet and the TV.If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TVwill turn off.●●●●No picture/Video. Check cable connections. (remove and reconnect all cables of TV and externaldevices)Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video output to match theconnections to the TV input. For example, external device’s output: HDMI, TV’s input :HDMIMake sure your connected device is powered on.Make sure to select the TV’s correct source by pressing the SOURCE button on theremote control.Reboot the connected device by reconnecting the device’s power cable.●●●●●RF(Cable/Antenna) ConnectionCannot receive all channels. Make sure coaxial cable is connected securely.Please try Auto Program to add available channels to the channel list. Go to MENU- Channel - Auto program then select Auto and make sure correct Cable TV signaltype is set in the menu. There are 3 options. (STD, HRC and IRC)Verify Antenna is positioned correctly.●●●No Caption on digital channels. Check Caption Setup menu. Try changing Caption Mode Service 1 to CC1.Some channels may not have caption data.●●Picture is distorted: macroblock,small block, dots, pixelization.Compression of video contents may cause picture distortion. especially on fast movingpictures such as sports and action movies.Low signal level can cause picture distortion. This is not a TV problem.●●PC Connection‘Not Supported Mode’ message. Set your PC’s output resolution so it matches the resolutions supported by the TV.●PC is always shown on source listeven if not connected.This is normal; PC is always shown on the source list even though a PC is notconnected.●Video is OK but there is no audiowith HDMI connection.Check the audio output setting on your PC.● |
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