28EN Specifications and supportTroubleshootingRefer to the following suggestions if you have any problems installing or usingthe product.If you cannot find what you want to know here, ask the shop where youbought the product.■ I cannot pair with the Cyclocomputer.Cause SolutionThe battery is almost empty.(Battery voltage target is 2.5V orless)If the LEDs do not light for more than 5 seconds afterinstalling the batteries, remove the batteries once,and after more than 1 minute, install them again. If theLEDs still do not light, the battery may be almost empty.Replace the battery with a new one.(+) or (–) side of the battery isinstalled in the opposite side.Install the battery in the proper side (Page 12).There are other 2.4 GHz wirelessequipment or microwave ovensnear by.Move away from other wireless equipment or microwaveovens. Move the sensor closer to the Cyclocomputer andpair them.Another sensor is paired with theCyclocomputer.Move away from other sensors by more than 10 m orspecify the device number to pair the Cyclocomputer.Refer to the Installation Manual (For Web) for details.http://pioneer-cyclesports.com/us-en/support/products/Transmitter is not starting. Reinstall the battery of the transmitter or rotate thebicycle’s crank set more than three rotations to start thetransmitter. The transmitter will start in 5 minutes, so youmust pair in that time.If the problem is not resolved by the above, confirmthe magnet installation status from the shop where youbought the product.