26TroubleshootingIf there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry outthe suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting themodel number and serial number (both found on the rear of the TV).Snowy PictureMultiple ImageInterferenceNormal PictureNo PictureNo ColourPoor or DistortedPictureNormal PictureNoisy SoundNormal SoundNormal SoundNormal SoundNoisy SoundNo SoundNo SoundWeak orNo SoundWeak ordistorted soundSymptoms ChecksThere may be red spots,blue spots and greenspots on the screenAerial location, direction or connectionPicture SoundColour Controls set at minimum levelsColour SystemAerial location, direction or connectionElectrical appliancesCars/MotorcyclesFluorescent lightsVolume levelSound mute switched onTV set to AV modeNot plugged into A.C. outletNot switched onP i c t u r e / S o u n d c o n t r o l s s e t a t m i n i m u m l e v e l sCheck if in stand-by modeThis is a characteristic of liquid crystal panels. This is not amalfunction and can not be a reason for service claim.The liquid crystal panel is built with very high precision technologygiving you fine picture details. Occasionally, a few non-active pixelsmay appear on the screen as a fixed point of blue, green, or red.Please note this does not affect the performance of your LCD.Retune Channel (s)Sound reception may have deteriorated.Switch NICAM setting (Sound menu) to Off until receptionimproves.MaintenanceTo clean this unit, wipe with a soft, dry cloth.If the surfaces are extremely dirty, use a soft cloth dipped in soap-and-water solution or aweak detergent solution.• Use eyeglass cleaner to remove stubborn dirt from the LCD.• Never use alcohol, paint thinner or benzine to clean this unit.• Before using chemically treated cloth, read the instructions that came with the cloth carefully.• Do not wipe the LCD with water.Wipe the cabinet with a soft clothIf the cabinet is heavily soiled, wipe with a well-wrung soft cloth dipped in kitchen cleanser (neutral) diluted with water.CAUTION:If water or similar substances get inside the monitor via the liquid crystal panel surface, a malfunction may result.Neutraldetergent