50TroubleshootingBefore requesting service for this LCD TV, check the chart below for a possible cause of the problem you are experiencing.Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve theproblem, consult your dealer for instructions.page–127–––8, 9––––15–––10, 11––10,11–1224SymptomPower supply does not goonRemote control cannot beoperatedImage shakes, or image isunclearThere are spots on thep i c t u r e , o r t h e s c r e e nshakesThe image appears doubledor tripledA color pattern appears, orcolors disappearT h e c h a n n e l n u m b e rdisappears from the screenWhen the image is not stable,the screen turns completelywhite for a momentThe screen goes dark momentarilywhen the channel is changed.The TV makes a hissingnoise occasionallyThe screen display shakeswith video inputA b l a c k b a n d a p p e a r smomentarily when selectingchannels with videoBoth edges of the screen, orcolumns or window frames,appear bentThe image from the connectedequipment does not appearThe main unit is hot to thetouchPoor Video(Example: Snow noise, nopicture, picture runs, etc.)Poor AudioCause and remedy• Is power supply plug unplugged from the outlet?• If power will not go on with the remote control, is the power supply of the TV "Off"?• Is battery exhausted, or is battery polarity wrong?• Is the remote control receiver illuminated with strong light from a fluorescent lamp etc.?• Are you using the special-purpose remote control for this equipment? (The unitwill not operate with another remote control.)• Is there deterioration, breakage or disconnection of the antenna or antenna wire?• Is the antenna wire connected correctly?• Is the system affected (by radio wave interference or induced electromagneticwaves) by external sources (automobiles or trains, high-voltage wires, neon,motors, magnetized steel frame, or iron rain shutters, etc.)?➠Turn off the power supply, and try changing the equipment setup location. Ifthat has no effect, separate magnet-proofing will be required.• Is the antenna direction shifted?• Are reflected electromagnetic waves being received from mountains or buildings?• Is the equipment being affected by another TV (electromagnetic interference)?➠Changing the TV setup location may lead to improvement.• Has the RECALL button been pressed?➠Press the "RECALL button" again.If the system is switched to external input and there is no external signal video,the number will disappear.• This occurs when the signal driving the liquid crystal is lost, and is not amalfunction.• The screen is darkened for a moment to conceal noise generated when changingchannels.• If the screen and audio are not abnormal, this sound is caused by slightexpansion and contraction of the cabinet due to changes in room temperature.It has no effect on performance.• When input is switched to "video input", this may occur if there is no signal atthe video/audio input terminal.• This is due to noise generated when changing channels.• They may appear bent due to the received channel or some DVD software.This is not a malfunction.•Are plugs securely inserted into each terminal?➠Securely insert plugs all the way.• The main unit radiates heat, so some parts of the console reach a hightemperature. This is not a problem for performance or quality.• Set up at a location with good ventilation.Do not cover the ventilation holes of the console with a tablecloth, etc., and donot place on top of other equipment (like a video deck).• Check HDMI cable is connected securely.• Turn the power supply of the TV set and connected equipment ON/OFF.• Check compatibility of connected signal. Change settings of connectedequipment to make signal compatible.• Is the input source from the equipment that is EIA/CEA-861/861B compliantconsumer electric device?• Set audio of connected equipment to L.PCM.• Check setting of HDMI INPUT under AUDIO ADJUST.• If the problem with the digital audio connection persists, change to an analogaudio connection.HDMI