TroubleshootingVQT4C69100Troubleshooting guideYou have forgotten your rating PIN.• The rating level returns to the factory preset.1 While the unit is on, press and hold [OK], theyellow button and the blue button at thesame time for more than 5 seconds.• “00 RET” is displayed on the unit’s display.2 Repeatedly press [1] (right) until “03 VL” isdisplayed on the unit’s display.3 Press [OK].• “INIT” is displayed on the unit’s display.Image for the Quick View is not smooth.• Image may not be played back smoothly in caseof DR, HG, HX, HE, HL, HM mode titles,AVCHD format titles or BD-Video.Cannot play the disc on other players.• [BD-RE] [BD-R] When these discs cannot beplayed back on other Blu-ray Disc players, etc.(e.g., title recorded with HE-AAC audio format),convert the recording mode to play them back.(> 46, File Conversion)• [DVD-R] [DVD-RW] [+R] [+RW] The disc must befinalised or have a Top Menu created (> 71).• [DVD-R] The disc created in AVCHD format canonly be played back on AVCHD compatibleequipment.The available recording time does notincrease even after deleting titles on the disc.• [BD-R] [DVD-R] [+R] Available space on the discdoes not increase even after deleting titles.• [DVD-RW] [+RW] Available space on the discincreases when you delete the last title.Cannot edit.• You may not be able to edit on the HDD if thereis no available space. Delete any unwantedtitles to create empty space. (> 43)Cannot create a playlist.• Creation or editing of playlists cannot be doneon this unit.The contents of the SD card cannot be read.• Remove the card from the slot and then insertagain. If this does not solve the problem, switchthe unit to standby mode and turn it on again.Copying, deleting and setting protection takesa long time.• When there are a lot of folders and files, it maysometimes take a long time.Photos do not play back normally.• The images that were edited on the PC, such asPROGRESSIVE JPEG, etc., may not play back.(> 110)EditPhoto