InstantWave High Rate 11Mbps Access Point 47Technical SupportSupport from Your Network SupplierIf assistance is required, call your supplier for help. Have the followinginformation ready before you make the call.1. LED status2. A list of the product hardware (including revision levels), and a briefdescription of the network structure3. Details of recent configuration changes, if applicableSupport from NDCIf you have any problems that you cannot resolve with the information introubleshooting, or the FAQs athttp://www.ndc.com.tw/support/tech/iw_faq.htmplease note the following information and contact our technical support team:• What you were doing when the error occurred• What error messages you saw• Whether the problem can be reproduced• The serial number of the product• The firmware version and the debug informationNDC Technical Support is available via:E-mail: techsupt@ndc.com.twFor other information about NDC, please visit us at: www.ndc.com.tw