2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.Restore your files from a backupNote: If you use the File History tool to restore your files from a backup, ensure that you backed up yourdata earlier with the tool.1. Go to Control Panel and view by large icons or small icons.2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.Reset from WindowsNote: The items in the graphical user interface (GUI) might change without notice.1. Ensure that an external display is connected to the computer.2. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.3. In the Reset this PC section, click Get started.4. Select Remove everything ➙ Just remove my files ➙ Reset. Then, your computer will reset to itsfactory state within a few hours.Notes:• Reset option Keep my files is not supported.• Please do not turn off or restart your computer during the reset.• It is normal that ThinkSmart Controller will go blank for a while during the reset process.Reset from BIOSNote: The items in the graphical user interface (GUI) might change without notice.1. Ensure that an external display is connected to the computer.2. Ensure that a keyboard is connected to the computer.3. Restart your computer. At the beginning of the boot process, keep pressing F11 on the keyboard untilWindows recovery environment opens.4. Select Troubleshoot ➙ Reset this PC ➙ Remove everything ➙ Just remove my files ➙ Reset. Then,your computer will reset to its factory state within a few hours.Notes:• Reset option Keep my files is not supported.• Please do not turn off or restart your computer during the reset.• It is normal that ThinkSmart Controller will go blank for a while during the reset process.Use advanced options1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.3. Select a preferred option, and then follow the on-screen instructions.Windows automatic recoveryNote: Ensure that your computer is connected to ac power during the recovery process.Chapter 6. Troubleshooting, diagnostics, and recovery 31