Chapter 5. FAQQuestion AnswerDoes ThinkSmart Core come withthe UC software preloaded?Yes. ThinkSmart Core comes with factory imaged Windows 10 IoT and installedwith the UC software.Does ThinkSmart Core supportany other UC platforms? Yes, but it only supports one UC platform at a time.Is there Lenovo specific softwareinstalled on ThinkSmart Core?Yes. ThinkSmart Manager software is pre-installed from Lenovo factory.ThinkSmart Manager is Lenovo’s solution for management at scale for ThinkSmartdevices.Where can I find the user guide,readme, and software downloadfor ThinkSmart Manager?https://smartsupport.lenovo.com/us/en/downloads/DS542392Do I need to install an antivirus onThinkSmart Core?By default, Windows 10 IoT is secured through Windows Defender. Organizationsshould choose security software based on their requirements.How are the drivers, software,BIOS updates delivered?All software updates and driver updates are delivered through Windows Update.BIOS updates are manually downloaded from the Lenovo E-support portal.Can I manage ThinkSmart Corethrough Microsoft OperationsManagement Suite (OMS)?Please refer to https://docs.microsoft.com/zh-cn/microsoftteams/rooms/rooms-deploy.Does ThinkSmart Core supportPXE boot? Yes.Does ThinkSmart Core supportnetwork boot?Yes. ThinkSmart Core supports network boot through the Ethernet connector.Restart ThinkSmart Core. During the boot, press F12 multiple times to load theStartup Device Menu. Based on your infrastructure, select the IPv4 or IPv6 optionto initiate the network boot.Does ThinkSmart Core supportUSB boot?Yes. Insert a USB key into one of the USB connectors, and then restartThinkSmart Core. During the boot, press F12 multiple times to load the StartupDevice Menu. Based on your infrastructure, select the USB key to initiate the USBboot.Can ThinkSmart Core work withHDMI extenders throughEthernet?Yes. ThinkSmart Core is a standard HDMI-compliant device and has been testedto work with products like AMX DXLink HDMI transmitters and receivers.Does ThinkSmart Core supportWi-Fi® connection?A wired Ethernet connection is required for initial setup, and it is a MTR bestpractice to keep a hard-wired connection. Wi-Fi is supported by the hardwarewhen logged in as Administrator, but it cannot be used for meeting calls.Is ThinkSmart Core compatiblewith Apple OSX?Yes. ThinkSmart Core is a device that runs Unified Communications software on aWindows 10 IoT Enterprise OS. Most UC software providers offer clients forWindows, Android, Apple OSX and iOS. The HDMI-in connector on ThinkSmartCore supports all the OS mentioned above.Can I store my presentations orother materials in ThinkSmartCore for sharing?No. All content sharing happens in real-time through client devices that areconnected to ThinkSmart Core. It does not support storing any user data forsharing during meetings.Does ThinkSmart Core supportConsumer Electronics Control(CEC)?Yes.© Copyright Lenovo 2021 23