Lenovo ThinkCentre 7515 Maintenance Manual

Also see for ThinkCentre 7515: User guide User guide Hardware Maintenance Manual

Contents

Chapter 5. DiagnosticsDiagnostic programs are used to test hardware components of your computer andreport operating-system-controlled settings that can cause hardware failures. Thereare two diagnostic programs preinstalled on your computer:v Lenovo System Toolbox (used to diagnose problems while running theMicrosoft ® Windows ® operating system)v PC-Doctor for Windows PE (used when your Windows operating system doesnot start)Notes:1. You can also download the latest version of the Lenovo System Toolbox andPC-Doctor for DOS diagnostic programs from:http://www.lenovo.com/supportSee “Lenovo System Toolbox” and “PC-Doctor for DOS” on page 46 fordetailed information.2. If you are unable to isolate and repair the problem yourself after you run theLenovo System Toolbox and PC-Doctor for Windows PE, save and print the logfiles created by both diagnostic programs. You will need the log files when youspeak to a Lenovo technical support representative.Lenovo System ToolboxThe Lenovo System Toolbox is a diagnostic program that works through theWindows operating system and enables you to view symptoms and solutions forcomputer problems, access the Lenovo troubleshooting center, update systemdrivers, and review system information.To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services →Lenovo System Toolbox. Follow the instructions on the screen. For additionalinformation about running the diagnostic program, refer to the Lenovo SystemToolbox help system.If you still suspect a problem after the Lenovo System Toolbox runs successfully,run PC-Doctor for Windows PE to help you diagnose the computer problem.The Lenovo System Toolbox also has problem determination aids that determinesoftware and usage problems.PC-Doctor for Windows PEThe PC-Doctor for Windows PE diagnostic program is part of the Rescue andRecovery ® workspace on each Lenovo computer. Use PC-Doctor for Windows PE ifyou are unable to start the Windows operating system or if the Lenovo SystemToolbox has not been successful in isolating a possible problem.© Copyright Lenovo 2009 45