WESII User ManualManual-WESII-Rev1205ACopyright © KBC Networks 2012 Page 38 of 48 www.kbcnetworks.com4 Troubleshooting4.1 Visual InspectionIf the WESII antennas can be accessed, the status LEDs can be investigated todetermine if there is an obvious answer to the problem.4.1.1 LED StatusIf the Link Activity LED is not illuminated then the WESII RF Module does not sensean established cable link from the Ethernet device through the PIM to the WESIIunit. Check all cables and connectors as well as connections into and out of the PIM.For instance, if the “Data In” side of the PIM is connected to the WESII, the devicewill receive its power but the Link Activity LED will not be on.If all four of the RSSI LEDs are not lit then the link may be unsatisfactory. Anotherfrequency or more alignment may be necessary. If connecting long range, visit the“Long Range Parameters” in the GUI for the Host/AP and Client and insert theapproximate distance in meters. See section 3.2.6.1.WESII units operating with EMEA firmware may take longer times to connect oncertain frequencies see section 6.4 for details.4.2 Test Cable Connections4.2.1 Determine Link ActivityObtain an IP locating device and search for the Host/AP and/or Client IP address.First attempt to locate and/or ping the locally connected WESII device then attemptto ping the remote WESII antenna. If the pings reply then the link is established tothe local unit. If the ping does not reply or the GUI is not accessible for the remoteWESII antenna then access the GUI for the local device and try the ping from withinthe WESII.4.2.2 Test Wireless Device over Cable (without the WESII)A bench test is always recommended in order to test the wirelessly connecteddevices over a cable connected link. This verifies that the devices in line with theWESII are operating. In addition, a test with the WESII in line while transmitting in asterile environment will help to ensure that the wireless system is working properly.4.3 GUI ToolsSee section 3 of this manual for the diagnostic tools available to use to determinethe problem and probable solution. Contact KBC Networks for technical assistance.