Harman Kardon DVD 16/230 Service Manual

Contents

Harman Kardon DVD 16/230 Service Manual Manual pdf 16 page image

38 TROUBLESHOOTING GUIDETroubleshooting GuideSYMPTOM CAUSE SOLUTIONUnit does not turn on No AC Power• Check AC power plug and make certain any switched outlet is turned on.•Disc does not play Disc loaded improperly• Load disc label-side up; align the disc with the guides and place it in its•proper position.Incorrect disc type• Check to see that disc is CD, CD-R, CD-RW, MP3, JPEG, DVD-R, DVD-RW,•DVD+R, DVD+RW (standard conforming), or DVD-Video; other types willnot play.Invalid Region Code• Use Region 2 or Open Region (0) disc only.•Rating is above parental preset• Enter password to override or change rating settings.•No picture Intermittent connections• Check all video connections.•Wrong input• Check input selection of TV or receiver.•• HDMI Output A is connected to a videodisplay that is not HDCP-compliant.The• HDMI Output A may not be used with video displays that are notHDCP-compliant. Unplug the cable and select another audio and videoconnection (see page 30).No sound Intermittent connections• Check all audio connections.•Incorrect digital audio selection• Check digital audio settings.•DVD disc is in fast or slow mode• There is no audio playback on DVD discs during fast or slow modes.•Picture is distorted or jumps during fastforward or reverse playMPEG-2 decoding• It is a normal artifact of DVD playback for pictures to jump or show some•distortion during rapid play.Some remote buttons do not operateduring DVD play; "pROHIBITED"symbol appears (see below)Function not permitted at this time• With most discs, some functions are not permitted at certain times (e.g.,•Track Skip) or at all (e.g., direct audio track selection).The OSD menu is in a foreign language Incorrect OSD language• Change the display language selection.•"pROHIBITED" appears Requested function not available at this time• Certain functions may be disabled by the DVD itself during passages of a•disc.Picture is displayed in the wrong aspectratioIncorrect match of aspect ratio settingsto disc• Change aspect ratio settings.•Remote control inoperative Weak batteries• Change all batteries.•Sensor is blocked• Clear path to sensor or use optional outboard remote sensor.•Disc will not copy to VCR Copy protection• Many DVDs are encoded with copy protection to prevent copying to VCR.•Password not accepted. Incorrect password being used or password•has been forgotten.Stop play of disc. Press and hold the• Clear Button D until the displayblinks. This resets the password and all settings to their defaults.0220CSK - HK AVR-DVD System OM, WORK R2 01.indd 38 12/07/10 14:11:32harman/kardonDVD 16 and 18 /230V Service ManualPage 16 of 39