Gateway DX4300 User Manual

Contents

Gateway DX4300 User Manual Manual pdf 64 page image

CHAPTER 4: Troubleshooting543 Click the restore point you want, click Next, thenclick Finish. A confirmation message box appears.4 Click Yes. Your system is restored using therestore point you specified. This process may takeseveral minutes, and may restart your computer.Returning your system to its factoryconditionIn case your computer experiences problems that arenot recoverable by other methods, you may need toreinstall everything to return your system to its factorycondition. You can reinstall using either your harddrive or the recovery discs you have created.• If you can still run Windows Vista, see“Recovering from within Windows Vista” onpage 54.• If you cannot run Windows Vista and youroriginal hard drive is still working, see“Recovering from the hard drive during startup”on page 55.• If you cannot run Windows Vista and youroriginal hard drive has been completelyre-formatted or you have installed a replacementhard drive, see “Recovering from your recoverydiscs” on page 56.Recovering from within Windows VistaTo reinstall Windows Vista and all pre-installedsoftware and drivers:1 Click (Start), All Programs, Gateway, then clickGateway Recovery Management.GatewayRecovery Management opens.2 Click the Restore tab, then click Restore systemto factory default. TheConfirm Restorationdialog box opens.CautionThis complete recovery deletes everything on your hard drive,then reinstalls Windows and all software and drivers that werepre-installed on your system. If you can access important files onyour hard drive, back them up now.