Gateway DX4300 User Manual

Contents

Gateway DX4300 User Manual Manual pdf 42 page image

CHAPTER 4: Troubleshooting32Internet and networkingInternetIf you do not find a solution to your problem in thissection, the issue may be networking related. See“Networking” on page 37 for more information.You cannot connect to the Internet• If you are using a cable or DSL modem, make surethat the modem cable is securely plugged intothe Ethernet network jack. See moretroubleshooting at “Modem (cable or DSL)” onpage 34.- OR -If you are using a dial-up modem, make sure thatthe modem cable is plugged into the modem jackand not the Ethernet network jack. See moretroubleshooting at “Modem (dial-up)” onpage 34.• Make sure that your account with your Internetservice provider (ISP) is set up correctly. For help,contact your ISP technical support.• Your ISP may be having connection problems.Contact your ISP technical support to determinewhether the Internet outage is widespread (aproblem they are trying to solve).“Memory error” See “You see a “Memory error”message” on page 46.“Not enoughmemory”See “You see a “Not enoughmemory” error message” onpage 46.HelpFor more information about troubleshooting Internetconnections, click Start, then click Help and Support. Typetroubleshooting connections in the Search Help box, thenpress E NTER .Error message Action