www.gateway.com31• Check all cable connections, including power.• If an error message appears on the screen, writedown the exact message. The message may helpCustomer Care in diagnosing and fixing theproblem.• If you added or removed peripheral devices,review the installation procedures youperformed and make sure that you followedeach instruction.• If an error occurs in a program, see the program’sprinted documentation or the online help.Error messagesHelpFor more information about troubleshooting, clickStart, then click Help and Support. Type troubleshooting inthe Search Help box, then press E NTER .Error message Action“Insufficient diskspace” See “You get an “Insufficient diskspace” error message” on page 43.“Data error” See “You get a “Data error”message” on page 44.“General failurereading drive C”See “The hard drive cannot beaccessed, or you see a “Generalfailure reading drive C” errormessage” on page 44.“Operatingsystem notfound”See “You get an “Operating systemnot found” error message” onpage 44.“Unable to locatehost”See “You see an “Unable to locatehost” message and are unable tobrowse the Internet” on page 33.“DownloadError”See “You get a “Download Error”message when Media Center tries toupdate the Program Guide” onpage 50.