86 Maintaining and Troubleshooting the Gateway ALR 8300 ServerVideo problemsThe system is running but there is no display.The text on the display is dim or difficult to read.The color monitor displays everything in black and white.Probable Cause SolutionThe monitor is not turnedon.Make certain the monitor is plugged in and turnedon. If power is applied to the monitor, the greenpower LED should light.The monitor data cable isnot connected.Make certain the monitor data cable is connectedto the video controller on the back of the system.The connector or cable isdamaged.Check the connector and cable for bent ordamaged pins.The monitor is defective. Connect a working monitor to the computer.The monitor brightnessand contrast controls areturned down.Adjust the brightness and contrast knobs to thecenter position.The video card is notseated correctly.Open the system and reseat the video card.The video card is notcompatible with thesystem.PCI video cards must be compatible with thesystem. Replace the video card with one that iscompatible with the system.Probable Cause SolutionThe monitor brightnessand contrast controls areturned down.Adjust the brightness and contrast knobs until thetext becomes clear.Sunlight is glaring off thedisplay.Position the monitor away from the sun or window.The CRT may be old. Replace the monitor.Probable Cause SolutionThe system was turnedon before the monitor.Make certain the monitor is turned on, and thenrestart the system.The display type is setincorrectly.From the control panel window (Start | Settings |Control Panel), double-click Display, set the displayto the appropriate monitor type, and then rebootthe system.Important!The system board has abuilt-in video adapter, sothere may not be a videoadapter to remove andreplace.