Gateway ALR 8300 Maintaining And Troubleshooting

Also see for ALR 8300: User guide

Contents

Gateway ALR 8300 Maintaining And Troubleshooting Manual pdf 93 page image

Troubleshooting 81Memory/Processor problemsMemory errors were detected during system start up.A new processor is not recognized by the system.Probable Cause SolutionMemory was added orremoved, and the newconfiguration was notsaved in BIOS Setup.Enter BIOS Setup and save the new memoryconfiguration.The memory wasinstalled incorrectly.Check the memory for proper seating andorientation.A memory chip is faulty. Replace the DIMM with the faulty chip.(Third-party diagnostic programs can helpdetermine which chip or memory segment failed.)POST produces incorrectmemory count.If you have just added or removed memory fromthe system, you must allow POST to complete itsmemory count. If you do not, CMOS memory isnot updated and the new memory total is notsaved.Probable Cause SolutionThe processor wasinstalled incorrectly or inthe wrong socket.Check the installation. The processor should berecognized automatically if it was installedcorrectly.The processor speed wasnot selected on thesystem board.If your system board lets you to select theprocessor speed, make sure you have selectedthe proper speed.A pin was bent on theprocessor duringinstallation.Remove the processor and inspect it for damage.If a pin is bent, very carefully try to straighten it.The second VRM was notinstalled.Make certain that you install the VRM for theapplication processor at the same time you installthe processor. The VRM must be present for theprocessor to receive power.Stepping information notincluded in table whenadding a new processor.Run the MULOADER utility.