GE Profile JS998SHSS Owner's Manual

Also see for JS998 Series: Owner's manual Installation instructions Owner's manual Owner's manual Owner's manual

Before you call for service…Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.48Problem Possible Causes What To DoSurface units will not Improper cookware • Use pans which are flat and match the diameter ofmaintain a rolling boil being used. the surface unit selected.or cooking is notfast enoughSurface units do A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work properly blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.Scratches (may appear Incorrect cleaning • Scratches are not removable. Tiny scratches will becomeas cracks) on cooktop methods being used. less visible in time as a result of cleaning.glass surface Cookware with rough bottoms • To avoid scratches, use the recommended cleaningbeing used or coarse particles procedures. Make sure bottoms of cookware are clean(salt or sand) were between before use, and use cookware with smooth bottoms.the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.on the cooktop before next use.Hot surface on a model • This is normal. The surface may appear discoloredwith a light-colored cooktop. when it is hot. This is temporary and will disappearas the glass cools.Plastic melted to Hot cooktop came into • See the Glass surface—potential for permanent damagethe surface contact with plastic placed section in the Cleaning the glass cooktop section.on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.of the cooktop on the cooktop.Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.off and on of being used.surface unitsOven light does Light bulb is loose or defective. • Tighten or replace the bulb.not work Switch operating • Call for service.light is broken.Oven will not work Plug on range is not completely • Make sure electrical plug is plugged into a live, properlyinserted in the electrical outlet. grounded outlet.A fuse in your home • Replace the fuse or reset the circuit breaker.may be blown or the circuitbreaker tripped.Oven controls improperly set. • See the Using the oven section.Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions