D-1Appendix D: TroubleshootingD.1 Service Mode (Application Software 1.0.9 and Earlier)To access the main service mode turn on the unit and hold the (?) and Alarm Silence (A) keys forapproximately 10 seconds after you see the Giraffe/Panda logo screen. From the main menu select keys foruser settings, unit specific information, calibration, time settings and diagnostics. Refer to Figure D-1. To exitthe service mode, power down the unit.Note: If the unit will not boot up, the service mode can be accessed by setting control board dipswitchposition one (1) to ON and turning on mains power. The default position of all 8 dipswitch positionsis OFF.To access the unit specific information, push the Help (?) key while in the service mode.D.1.1 Unit-Specific InformationTo access the unit information, push the Help (?) key while in the service mode.FIGURE D-1. Main Service Menu
