0800 040 8888Quick Start Guide to Your IP PhoneSPA 300 Series IP PhoneModels SPA 301 and SPA 303• SPA 300 Series IP phone• Phone stand• RJ-45 Ethernet cable• Quick start guide• Product CD-ROMworking with daisywww.daisygroupplc.comv1 - 06/13

before you begin

using your ip phone

Cisco SPA 301 Quick Start Manual

SPA 303

Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide

Cisco SPA 500S Attendant Console

Cisco SPA 9000 Voice System

Cisco Unified Communications 500 Series for Small Business

Other SIP IP PBX Call Control Systems

Upgrading Firmware

Determining Your IP Address

Downloading the Firmware

Using the Web-Based Configuration Utility

Understanding Administrator and User Views

Accessing Administrative Options

Roadmap to Configuration Utility Features

Viewing Phone Information

Chapter 2: Configuring Lines and Extensions

Configuring a Line

Configuring Shared Line Appearance

Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone

Configuring Speed Dial

Cisco SPA 525G/525G2 (MetaSwitch)

Configuring Unused Line Keys to Access Services

Configuring Line Key LED Patterns on the Cisco SPA 300 Series or Cisco SPA 500 Series IP Phone

Configuring Extensions

Chapter 3: Customizing Cisco SPA and Wireless IP Phones

Configuring Phone Information and Display Settings

Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA 400 for Voice Mail)

Changing the Display Background (Cisco SPA 300 Series and Cisco SPA 500 Series)

Configuring the Screen Saver

Configuring the LCD Contrast

Configuring Back Light Settings (Cisco SPA 525G/525G2)

Enabling Call Features

Enabling Automatic Call Distribution (ACD) Service

Enabling Call Park and Call Pickup Services

Enabling Conferencing

Enabling the Missed Call Shortcut

Enabling Paging (Intercom)

Configuring Paging Groups

Enabling Secure Call

Customizing Phone Softkeys

Programmable Softkeys

Configuration Example

Configuring the Message Waiting Indicator

Configuring Ring Tones

Configuring On-Demand Ring Tones (Cisco SPA 525G/525G2)

User-Created MP3 Ring Tones (Cisco SPA 525G/525G2)

Assigning a Ring Tone to an Extension

Configuring Audio Settings

Configuring Audio Input Gain (Cisco SPA 300 Series and Cisco SPA 500 Series)

Enabling Wireless (Cisco SPA 525G/525G2 only)

Using a Bluetooth Headset (Cisco SPA 525G/525G2)

Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone

Initiating Pairing from Your Bluetooth-Enabled Mobile Phone

Enabling SMS Messaging

Enabling the Web Server

Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones

Configuring BroadSoft Directory

Configuring Synchronization of Do Not Disturb and Call Forward

Configuring XML Services

Configuring Music On Hold

Configuring Extension Mobility

Configuring Video Surveillance on the Cisco SPA 525G/525G2

Configuring the User Name and Account on the Camera

Viewing the Video

Chapter 4: Configuring SIP, SPCP, and NAT

SIP Over TCP

SIP Proxy Redundancy

RFC3311 Support

Configuring SIP Timer Values

Configuring Response Status Code Handling

Configuring SDP Payload Types

Configuring SIP Settings for Extensions

Configuring a SIP Proxy Server

Configuring Subscriber Information Parameters

Configuring SPCP on the Cisco SPA 525G/525G2

Configuring SPCP on the Cisco SPA 300 Series and Cisco SPA 50XG

NAT Mapping with Session Border Controller

Configuring NAT Mapping with STUN

Determining Whether the Router Uses Symmetric or Asymmetric NAT

Chapter 5: Configuring Security, Quality, and Network Features

SIP Initial INVITE and MWI Challenge

SRTP and Securing Calls

Secure Call Indication Tone

Ensuring Voice Quality

Bandwidth Requirements

Factors Affecting Voice Quality

Configuring Voice Codecs

Configuring Domain and Internet Settings

Configuring DHCP, Static IP, and PPPoE Information

quick start guide

Chapter 1: Getting Started

Overview of the Cisco Small Business 300 Series IP Phones

Getting to Know the Cisco SPA 301

Getting to Know the Cisco SPA 303

Softkey Buttons

Screen Icons

Using Keypad Shortcuts

Chapter 2: Installing Your Phone

Installing Your Cisco SPA 301 IP Phone

Connecting Your Cisco SPA 301 to the Network

Installing Your Cisco SPA 303 IP Phone

Connecting the Power

Optional) Installing the Cisco SPA 303 Stand

Optional) Mounting Your Cisco SPA 30X Phone to the Wall

Reversing the Handset Retention Tab

Verifying Phone Startup

Upgrading Your Phone's Firmware

Download the Firmware

Chapter 3: Using Basic Phone Functions

Using the Speakerphone

Choosing Your Preferred Audio Device

Adjusting the Ringer Volume

Using Hold and Resume

Switching Between Multiple Calls on Hold on a Single Line (Cisco SPA

Performing an Attended Transfer

Transferring a Held Call to an Active Call

Turning the Missed Calls Shortcut On and Off

Forwarding Calls

Forwarding Calls When Your Phone is Busy

Delaying Call Forwarding When You Don't Answer the Phone (Cisco SPA

Setting Do Not Disturb

Deactivating Do Not Disturb

Placing a Three-Way Conference Call

Using Your Personal Directory

Using the Corporate Directory

Using the Call History Lists

Calling from the Call History Lists

Accessing Voicemail

Chapter 4: Using Advanced Phone Features

Configuring Privacy and Security Features

Using Secure Call

Adding and Using Speed Dials

Creating Numerical Speed Dials

Using Speed Dials

Paging a Group of Phones

Changing the LCD Screen Contrast

Turning on the Screen Saver

Using Star Codes

Using the Interactive Voice Response Menu on the Cisco SPA 301

Rebooting Your Phone

Chapter 5: Using the Web Interface

Logging in to the Web Interface

Configuring Call Forwarding

Configuring Call Waiting

Blocking Anonymous Calls

Viewing Call History Lists

Adjusting Audio Volume

changing the lcd contrast (cisco spa)

where to go from here

Overview of the Cisco Small Business IP Phones

Optional) Mounting Your Cisco SPA 303 Phone to the Wall

Using Phone Hardware and Accessories

Adjusting Call Volume and Muting

Placing or Answering a Call

Ending a Call

Transferring Calls

Performing an Transfer to Voicemail

Using the Intercom

Forwarding Calls — Phone-based Setup

Using Conference Bridges

Using the Phone Directories

Creating Speed Dials

Turning on the Screen Saver Immediately

Updating Your Ring Tone

Rebooting, Restarting, and Resetting a Phone

troubleshooting

SPA 303 Series

Small Business SPA 301

SPA 301

Cisco SPA 301 Quick Start Manual

Product

Learn More

Legal


Contents before you begin using your ip phone	0800 040 8888Quick Start Guide to Your IP PhoneSPA 300 Series IP PhoneModels SPA 301 and SPA 303• SPA 300 Series IP phone• Phone stand• RJ-45 Ethernet cable• Quick start guide• Product CD-ROMworking with daisywww.daisygroupplc.comv1 - 06/13 Next / 6